Administrative Support Clerk

  • Full-time
  • Department: Administration

Company Description

Integrity Marketing Group

Integrity Marketing Group is one of the nation’s leading independent distributors of life and health insurance products focused on serving the senior market. Founded in 2006, Integrity develops and distributes life and health insurance products with insurance carrier partners and markets these products through its distribution network, which includes other large insurance agencies located throughout the country that have over 275,000 independent agents. 

 

ABOUT INSURANCE ADMINISTRATIVE SOLUTIONS

Insurance Administrative Solutions (IAS) is a third-party provider of comprehensive administrative solutions for our clients in the insurance industry. We offer a business process outsourcing solution that helps insurers optimize administrative workload, bolster their industry expertise, leverage emerging technologies, and streamline operations. With strong industry knowledge, we deliver value to our customers by providing compassionate customer service, efficient processing, and quality results. Here at IAS, we embrace the fact that great things are only accomplished by working as a team. We believe that all of our employees have valuable input no matter the level. Our highly collaborative team environment offers each of our employees a place where they can excel.

 

 

Job Description

JOB SUMMARY: Accurately index incoming mail, faxes and report items in an efficient and timely manner.

ESSENTIAL DUTIES & RESPONSIBILITIES (other duties may be assigned as necessary):

  • Index POS General and POS Life General work objects in AWD
  • Stop draft in admin system if necessary
  • Create additional work objects if the original request is for multiple policies
  • Index pending items and assign work to CSRs
  • Create work objects for items in the Premium folders
  • Process Claims and POS return mail including research, updates and correspondence
  • Assist in answering the IAS main line number calls and transfer them to appropriate department
  • Employee is to ask supervisors; team lead or auditors for more work if they are caught up

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Associate is required to be able to work on an independent and timely basis. Ability to focus and concentrate on the job so that work objects are accurately indexed to business area, policy number and work type. Efficiency and accuracy are important. A cooperative demeanor is a must. Honesty, as well as respect, for the company and its policies & procedures is crucial.

EDUCATION and/or EXPERIENCE REQUIRED: High school diploma or equivalent. Light clerical/office experience a plus.

 

Integrity Marketing Group and Insurance Administrative Solutions are equal opportunity employers.

 

Qualifications

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Associate is required to be able to work on an independent and timely basis. Ability to focus and concentrate on the job so that work objects are accurately indexed to business area, policy number and work type. Efficiency and accuracy are important. A cooperative demeanor is a must. Honesty, as well as respect, for the company and its policies & procedures is crucial.

EDUCATION and/or EXPERIENCE REQUIRED: High school diploma or equivalent. Light clerical/office experience a plus.

Additional Information

IAS and Integrity Marketing Group are equal opportunity employers.

Integrity Marketing Group, LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Integrity Marketing Group, LLC will provide reasonable accommodations for qualified individuals with disabilities.

 

Integrity Marketing Group and Insurance Administrative Solutions are equal opportunity employers.