The customer service representative acts as the liaison between customers and the company. Process orders, prepare correspondences and fulfill customer needs to ensure customer satisfaction.

The customer service representative acts as the liaison between customers and the company. Process orders, prepare correspondences and fulfill customer needs to ensure customer satisfaction.

Manage large amounts of inbound and outbound email in a timely manner, answer customer questions and resolve complaints to fulfill customer needs to ensure satisfaction.

Assist with placement of orders, refunds, or website navigation, receives order cancellation requests and Processes the necessary cancellation paperwork according to established procedures.

Communicates to the department manager for any special requests made by customers regarding their purchase order or shipping method.

Understand the importance that integrity, accountability, customers, each and every associate, innovation and teamwork plays in the success of a business.

Actively engage in safety programs.

All candidate information will be kept confidential according to EEO guidelines.