SAP Senior Technical Support Engineer

  • Jersey City Blvd, Jersey City, NJ 07305, USA
  • Full-time

Company Description

NSIT Solutions is a premier technology savvy company providing onsite, offsite, offshore services to our clients. NS IT Solutions is the link between business and technology, offering a wide range of software services to clients. 

Job Description

Scope of the project:

Working under the direction of the South Carolina Enterprise Information System (SCEIS) technical lead, candidates will provide SAP Basis and Infrastructure architecture guidance as well as Basis administration services related to the design, installation, testing and on-going maintenance of SAP and SAP third-party software packages in a Microsoft OS 2012-2019 and SQL 2014-2019 environment. The major components of SAP included are ECC 6.0 – EHP8 on NetWeaver 7.5, SRM 7.02, Business Warehouse 7.31, PI 7.3, SOLMAN 7.2, Fiori Launchpad and gateway on NetWeaver 7.51, and Business Objects 4.1.

  • The SAP Basis Administrators requested under this SOW manage and maintain SAP and Third-Party applications.
  • The position requires analyzing system requirements, enhancement pack installations, system, copies, service pack administration, managing change requires, providing work estimates, configuration of standard solutions, testing and all other SAP and 3rd party administration functions.  This includes support of a 5 system landscape, system enhancements and project implementations.
  • Candidates must have extensive knowledge of Microsoft operating systems and SQL databases.
  • Candidates must provide formal written documentation and peer and user training.

DAILY DUTIES / RESPONSIBILITIES:
ALL WITHIN PROJECT SCHEDULES AND OTHER DEFINED DEADLINES….

SOLUTION ARCHITECTING
• PARTICIPATES WITH ALL SCEIS TECHNICAL AND FUNCTIONAL TEAMS TO DEVELOP IMPLEMENTATION AND MAINTENANCE STRATEGIES, PROCESSES, PROCEDURES AND BEST PRACTICES FOR SAP SYSTEM SOLUTIONS.
• ASSIST WITH DEFINING HARDWARE SPECIFICATIONS AND THE CURRENT SCEIS LANDSCAPE AS REQUIRED FOR ADDITIONAL FUNCTIONALITY BEING IMPLEMENTED.
• ASSIST WITH CREATION OF A HIGH-LEVEL IMPLEMENTATION ROADMAP FOR THE ABOVE SOLUTIONS.
• ASSIST WITH DEVELOPMENT OF TEST PLANS TO VALIDATE THE SOLUTIONS AND COMPONENTS ONCE IMPLEMENTED.
• EFFECTIVELY LEVERAGING THE LATEST CAPABILITIES OF SAP COMPONENTS TO ASSIST WITH SOLUTION DEVELOPMENT.
• SAP BASIS ADMINISTRATION IN A WINDOWS SERVER 2012-2019 AND SQL 2014-2019 ENVIRONMENTS.
• WORKING KNOWLEDGE OF SAP IN AN HP INFRASTRUCTURE 64 BIT HARDWARE ENVIRONMENT
• WORKING KNOWLEDGE OF VIRTUALIZATION USING VMWARE.
• SAP BASIS ADMINISTRATION AND TECHNICAL CORE COMPETENCIES TASKS INCLUDING SAP SOFTWARE INSTALLATION, UPGRADE, APPLYING SUPPORT PACKAGES, AND INSTALLATION OF ADD-ON SOFTWARE COMPONENTS.
• SAP PROFILE PARAMETER CHANGES, WORKLOAD ANALYSIS, SYSTEM ERROR ANALYSIS AND ESTABLISHMENT OF STANDARD BASIS BACKGROUND JOBS AND SYSTEM HEALTH CHECKS AND MONITORING
• IMPACT ANALYSIS OF NEW SAP RELEASES TO CURRENT SYSTEM LANDSCAPE ENVIRONMENTS
• DESIGN OF SOLUTION AND ASSISTANCE TO PROJECT AND PRODUCTION SUPPORT TEAMS IN DEPLOYING THE SOLUTION.
• ANALYSIS OF SYSTEM PERFORMANCE, DATABASE PERFORMANCE, SYSTEM HEALTH CHECKS AND IMPLEMENTATION OF TUNING IMPROVEMENTS
• ESTABLISHMENT OF OSS AND EARLYWATCH CONNECTIONS WHERE APPROPRIATE
• PARTICIPATION IN MULTI-LANDSCAPE ENVIRONMENTS THROUGH CLIENT COPIES, SYSTEM REFRESHES, AND TRANSPORT MANAGEMENT.
• RESPONSIBILITY FOR OPTIMAL DISK LAYOUT, FILE SYSTEM STRUCTURES, OS TUNING/PERFORMANCE IMPROVEMENTS AND TROUBLESHOOTING.
• TECHNICAL CONSULTING AND MENTORING TO APPLICATION DEVELOPMENT, FUNCTIONAL, GLOBAL ROLLOUT, INTEGRATION AND CHANGE RELEASE MANAGEMENT TEAMS, AND ALSO TO FELLOW BASIS ADMINISTRATORS.
• TECHNICAL LEADERSHIP AND PARTICIPATION IN TECHNICAL PROJECTS ACROSS MULTIPLE TEAMS.
• INVESTIGATION AND ENGINEERING OF NEW TECHNOLOGIES AND SOLUTION FROM SAP AND ASSOCIATED SOFTWARE VENDORS.
• PRACTICAL EXPERIENCE INTERFACING TO 3RD PARTY TECHNOLOGIES SUCH AS VERTEX, BSI, ADOBE FORMS, DOC BUILDER, NAKISA, BUSINESS OBJECTS AND OTHER COMMON SAP BOLT-ONS

TRAINING
• FORMALLY PROVIDE PROCESS AND TECHNICAL KNOWLEDGE TRANSFER VIA PEER COACHING, WRITTEN DOCUMENTATION AND CLASSROOM INSTRUCTION FOR ALL BASIS WORK.

GENERAL
• PROVIDE EFFECTIVE AND TIMELY ORAL AND WRITTEN COMMUNICATIONS TO MANAGEMENT, PEERS AND USERS.
• IDENTIFICATION AND ESCALATION OF ISSUES AND RISKS TO MANAGEMENT IN A TIMELY MANNER.

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Qualifications

  • ASSOCIATES/BACHELORS DEGREE
  • ABILITY TO RELOCATE TO SOUTH CAROLINA

Additional Information

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