PLC Support Specialist
- Full-time
Company Description
NETZSCH Premier Technologies is a leading manufacturer of milling, mixing, dispersing, and classifying equipment. NETZSCH Premier Technologies is the North American subsidiary of the globally operated group of NETZSCH companies. With an extensive list of machines used in a variety of innovative industries, NETZSCH is renowned as the longest standing provider of horizontal bead mills, and as an innovator in the field of fine grinding and dispersing.
Job Description
NETZSCH Premier Technologies, LLC is looking for a PLC Support Specialist to provide both onsite and remote support for our customers and NETZSCH Field Service employees. Responsibilities include:
- Support our customer and Field Service Technicians in service cases related to PLC / PC / HMI and NETZSCH Connect via Remote Services
- Support our customers and Field Service Technicians onsite in the field if necessary
- As part of a strong Commissioning Team for new machines in wet and dry grinding at customer‘s site, short travels for signal exchange with customer’s SCADA system are required
- Participation in projects and developments related to Industry 4.0
- Communication with other Service Support Centers and Engineering Departments worldwide
- Participate in trainings mainly in Exton, PA, but also in Germany or Spain up to 6 weeks at a time
- After an initial training in Exton, PA, this position can work remotely and travel as required.
Qualifications
Previous experience or equivalent training in a field of technology such as an electrical or an electromechanical field, or degree in engineering or related technical degree is required. In addition:
- A minimum of 3-5 years‘ experience in machine maintenance is required.
- Previous field service experience preferred
- Solid electrical/programming knowledge
- Experience with Siemens in an industrial PLC environment preferred (optional Mitsubishi and Allen Bradley)
- Previous experience providing remote support
- Knowledge of drive technology and switchgear construction
- Knowledge and experience in Software creation with Siemens S7 and TIA Portal and the Visualization Software WinCC flexible
- Ability to travel up to 40-50% in USA and Canada, occasional worldwide required
- Comfortable being in contact with customers and having good communication skills as well as high quality standards in your work ethic
Additional Information
NETZSCH offers a full benefits package to include medical, dental, vision (all beginning the 1st of the month on/after hire), life insurance, STD, LTD, 401k with Company match and profit sharing, tuition reimbursement, generous paid time off and bonus opportunity.
We are an Equal Opportunity Employer, including disability/vets.