At NCS Australia, we believe in doing technology services better. Our commitment to quality, focus on people, and willingness to challenge traditional thinking set us apart. Our team brings this belief to life by partnering with our clients and communities to make tomorrow together.

We are committed to creating an environment that prioritises innovation, collaboration, and purposeful work. Our diverse team is empowered to make a meaningful impact with curiosity, creativity and resilience to shape better outcomes. Join us and accept the challenge of creating a better tomorrow

The Test Analyst is responsible for planning, designing, executing, and reporting on testing activities to ensure ICT systems and services meet defined requirements and quality standards. Working under the general direction of senior staff, the role exercises independent judgement within established frameworks and contributes to continuous improvement initiatives. The Test Analyst also provides guidance and mentoring to less experienced testers and collaborates with internal and external stakeholders to support successful project delivery.

The Test Analyst is responsible for planning, developing, and executing testing activities across multiple stages of the testing lifecycle to ensure ICT systems and services meet defined requirements, quality standards, and business outcomes. The role involves creating and maintaining test plans, test cases, and test data; executing manual and automated tests; identifying, documenting, and managing defects; and analysing and reporting on test outcomes, risks, and issues. The Test Analyst collaborates closely with internal teams and external software vendors, contributes to process and tool improvements including test automation, allocates work based on complexity and capability, and provides guidance and training to less experienced testers. The role also supports compliance with organisational processes, legislation, and quality standards, while exercising independent judgement under general direction to support effective and timely project delivery.

• Ability to select and apply appropriate testing approaches, including manual and automated testing
• Experience developing and executing test plans and test cases
• Implementation and maintenance of scalable and reliable automated test frameworks
• Strong collaboration skills across product, system, and service design teams to ensure comprehensive test coverage
• Capability to analyse, report, and communicate test outcomes, risks, and issues
• Proven ability to identify process improvements to enhance testing efficiency and effectiveness
• Experience working within Waterfall and Agile delivery methodologies
• Familiarity with test automation tools and test management tools (e.g. OpenText ALM)
• Exposure to SAP CRM and SAP S/4HANA environments
• Prior experience within government or large-scale enterprise organisations is highly regarded
• Successful applicants will need to be eligible and willing to apply for an Australian Government Security Clearance

Why join us:

At NCS Australia, you'll be part of a team that values your growth and development. Our comprehensive global learning and development program will equip you with the skills and knowledge needed to succeed. Plus, you'll be mentored by some of the industry's best, and have access to a worldwide network of career opportunities. Join us now and discover just how far your career can go!

We are in the process of refreshing our employee benefits, so don’t forget to ask our Talent Acquisition Team about what’s on offer. 

We take pride in our commitment to valuing and supporting our people and the communities we serve. Diversity, inclusivity, and being different are not just buzzwords for us - they are integral to our culture. We are dedicated to upholding Equal Employment Opportunity Principles and providing reasonable accommodations to all our applicants. If you require any assistance or modifications to navigate our careers site or complete your application, please don't hesitate to reach out to us at [email protected].

Other important stuff: 

To be eligible for a position with us, applicants will need to have valid work rights for Australia and be willing to undergo a comprehensive background checking process, including probity and police checks.

As we navigate through our business integration process, we will continue to issue contracts under our existing entities of ARQ, Dialog, CatapultBI, ICEMEDIA, Eighty20, Riley or AccessHQ.

Visit our website https://www.ncs.co/en-au/ for more information.

Agencies: We’ve got this. We request that you do not contact NCS employees outside of the Talent Acquisition team. NCS exclusively accepts resumes from agencies on our preferred supplier panel through the NCS Agency Portal. Agencies that submit resumes must have a valid fee agreement and be assigned to the particular requisition by the Talent Acquisition team. Any resumes that are submitted outside of this process will become the sole property of NCS. If a candidate is hired outside of this process, no fee or payment will be given.

Why join us: 

NCS Australia is where you can feel at home, nurturing your talents and skills as we make tomorrow together, one day at a time. Our benefits include paid parental leave, initiatives focused on your well-being and discounted health insurance. You will also enjoy discounts on various products and services and be regularly recognised and rewarded for high performance. We are committed to your career development through our Capability Fingerprint, industry and partner training programs, special interest groups, and an AI-driven learning platform. No matter where you are in your career, we offer meaningful work and opportunities for growth.

NCS Australia is an equal-opportunity employer, and we take pride in our commitment to valuing and supporting our people and the communities we serve.We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Veterans, Aboriginal and/or Torres Strait Islander community.

At NCS Australia, we are committed to supporting adjustments throughout the recruitment and selection process, as well as during employment. We actively support and encourage people with disability to apply. 

Agencies:

We’ve got this. We request that you do not contact NCS employees outside of the Talent Acquisition team. NCS exclusively accepts resumes from agencies on our preferred supplier panel through the NCS Agency Portal. Agencies that submit resumes must have a valid fee agreement and be assigned to the particular requisition by the Talent Acquisition team. Any resumes that are submitted outside of this process will become the sole property of NCS. If a candidate is hired outside of this process, no fee or payment will be given.

Work rights and background checks: 

To be eligible for a position with us, applicants will need to have valid work rights for Australia and be willing to undergo a comprehensive background checking process, including probity and police checks