At NCS Australia, we believe in doing technology services better. Our commitment to quality, focus on people, and willingness to challenge traditional thinking set us apart. Our team brings this belief to life by partnering with our clients and communities to make tomorrow together.

We are committed to creating an environment that prioritises innovation, collaboration, and purposeful work. Our diverse team is empowered to make a meaningful impact with curiosity, creativity and resilience to shape better outcomes. Join us and accept the challenge of creating a better tomorrow.

Imagine being at the forefront of telco innovation, where your strategic vision and technical expertise drive real-world impact. At NCS Australia, we're partnering with major Telco providers to redefine the industry, and we're looking for a dynamic Telco+ Solution Lead to join our team.

This isn't just a job; it's an opportunity to lead large-scale business and IT transformations, shaping the future of telecommunications. You'll be instrumental in designing cutting-edge solutions, particularly in the realm of BSS/OSS modernisation and the exciting frontier of Agentic AI. We're looking for someone who doesn't just understand technology but who can also translate it into tangible business value for our clients.

Your Impact:

• Strategic Vision: Craft and implement holistic IT and AI strategies, leveraging 5G, cloud-native architectures, and Agentic AI to revolutionize telco operations.
• Architectural Leadership: Own end-to-end solution architecture, guiding teams to build scalable and reliable systems on leading cloud platforms (AWS, Azure, GCP).
• Client Transformation: Lead transformative projects, modernizing BSS/OSS systems and integrating innovative AI solutions to enhance client experiences.
• Thought Leadership: Drive the adoption of emerging technologies, particularly Agentic AI, and position yourself as a key influencer in the telco space.
• Pre-Sales Excellence: Collaborate with sales teams, crafting compelling proposals and building strong client relationships to secure new opportunities.
• Team Empowerment: Mentor and guide cross-functional teams, fostering a culture of innovation and continuous improvement.

At NCS Australia you will join a collaborative and innovative culture where your ideas are valued, and your contributions make a real difference. We offer the opportunity to work on cutting-edge projects with major telco providers, providing a dynamic and supportive work environment that fosters growth and development. You will have the chance to shape the future of telecommunications through AI and cloud innovation, working with a global team and the latest next-generation AI technologies.

• Consulting & Transformation Leadership: Extensive experience in technology consulting or enterprise IT, with a track record of leading large-scale transformation programs in the telco domain. Demonstrated ability to deliver enterprise-grade IT and AI solutions, employing rigorous transformation excellence methodologies.

• Hands-On Solution Design & Leadership: Proven experience guiding key architectural decisions and influencing technical strategies across multiple systems and teams.  Familiarity with microservices, API-driven design, container orchestration (Kubernetes) and cloud-native development pipelines.

• Telco & Cloud-Native Expertise: In-depth understanding of telco operating models, network infrastructures (5G, NFV, SDN) and OSS/BSS systems.  Experience in designing and delivering BSS, CRM, and Billing transformations to cloud-native tech stacks.  Familiarity with advanced AI solutions, including multi-agent systems, predictive analytics and real-time machine learning frameworks.

• Program Management & Delivery: Adept at managing complex programs with budgets exceeding $5M, coordinating cross-functional teams and applying both agile and traditional delivery methods.  Skilled at risk management, scope control and ensuring alignment to transformation goals.

• Pre-Sales & Business Development: Credibility in identifying revenue opportunities, scoping transformation initiatives and influencing senior stakeholders to secure new engagements.  Expertise with constructing robust business cases and ROI models to justify significant technology investments.

• Communication & People Skills: Exceptional communication abilities for both technical and executive audiences, ensuring clarity, buy-in and momentum.  High emotional intelligence for managing stakeholder expectations, resolving conflicts

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Why join us: 

NCS Australia is where you can feel at home, nurturing your talents and skills as we make tomorrow together, one day at a time. Our benefits include paid parental leave, initiatives focused on your well-being and discounted health insurance. You will also enjoy discounts on various products and services and be regularly recognised and rewarded for high performance. We are committed to your career development through our Capability Fingerprint, industry and partner training programs, special interest groups, and an AI-driven learning platform. No matter where you are in your career, we offer meaningful work and opportunities for growth.

NCS Australia is an equal-opportunity employer, and we take pride in our commitment to valuing and supporting our people and the communities we serve.We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Veterans, Aboriginal and/or Torres Strait Islander community.

At NCS Australia, we are committed to supporting adjustments throughout the recruitment and selection process, as well as during employment. We actively support and encourage people with disability to apply. 

Agencies:

We’ve got this. We request that you do not contact NCS employees outside of the Talent Acquisition team. NCS exclusively accepts resumes from agencies on our preferred supplier panel through the NCS Agency Portal. Agencies that submit resumes must have a valid fee agreement and be assigned to the particular requisition by the Talent Acquisition team. Any resumes that are submitted outside of this process will become the sole property of NCS. If a candidate is hired outside of this process, no fee or payment will be given.

Work rights and background checks: 

To be eligible for a position with us, applicants will need to have valid work rights for Australia and be willing to undergo a comprehensive background checking process, including probity and police checks