Program Manager
- Full-time
- Department: Delivery
Company Description
About us:
At NCS Australia, we believe in doing technology services better. Our commitment to quality, focus on people, and willingness to challenge traditional thinking set us apart. Our team brings this belief to life by partnering with our clients and communities to make tomorrow together.
We are committed to creating an environment that prioritises innovation, collaboration, and purposeful work. Our diverse team is empowered to make a meaningful impact with curiosity, creativity and resilience to shape better outcomes. Join us and accept the challenge of creating a better tomorrow.
Job Description
We are an experienced IT Program Manager who thrives in complex, fast-paced environments with track record of successfully delivering enterprise-wide digital, cloud, or infrastructure programs. We're driving innovation across government sector and looking for a high-calibre Program Manager to take the lead on delivering large-scale technology programs that are critical to our business and customer success.
In this role, you’ll take ownership of the end-to-end delivery of high-impact IT programs that span infrastructure, application modernisation, cloud migration, or broader digital transformation initiatives. You’ll be responsible for overseeing multiple project streams simultaneously, ensuring that delivery stays aligned with business objectives, deadlines, and budget constraints.
You’ll lead cross-functional teams comprising internal delivery squads, external vendors, and business stakeholders, fostering collaboration across all levels. A key part of your role will be proactively identifying risks, dependencies, and issues early on, and ensuring that strong mitigation strategies are in place to keep programs on track.
You’ll also drive the program governance framework, deliver regular updates to executive stakeholders, and ensure clarity, alignment, and transparency throughout the delivery lifecycle. Using agile or hybrid delivery methodologies, you’ll adapt your approach to suit the business context, always ensuring focus on outcomes.
Qualifications
- Proven IT project/program management experience in complex enterprise environments
- Proven experience delivering programs across cloud, infrastructure, ERP, or digital portfolios
- Strong knowledge of delivery methodologies (Agile, Waterfall, or Hybrid)
- Exceptional stakeholder management and influencing skills—up to C-suite level
- Familiarity with tools such as Jira, Confluence, MS Project, or ServiceNow
- Certifications like PMP, PRINCE2, or Agile/Scrum Master are highly regarded
Additional Information
Why join us:
NCS Australia is where you can feel at home, nurturing your talents and skills as we make tomorrow together, one day at a time. Our benefits include paid parental leave, initiatives focused on your well-being and discounted health insurance. You will also enjoy discounts on various products and services and be regularly recognised and rewarded for high performance. We are committed to your career development through our Capability Fingerprint, industry and partner training programs, special interest groups, and an AI-driven learning platform. No matter where you are in your career, we offer meaningful work and opportunities for growth.
NCS Australia is an equal-opportunity employer, and we take pride in our commitment to valuing and supporting our people and the communities we serve.We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Veterans, Aboriginal and/or Torres Strait Islander community.
At NCS Australia, we are committed to supporting adjustments throughout the recruitment and selection process, as well as during employment. We actively support and encourage people with disability to apply.
Agencies:
We’ve got this. We request that you do not contact NCS employees outside of the Talent Acquisition team. NCS exclusively accepts resumes from agencies on our preferred supplier panel through the NCS Agency Portal. Agencies that submit resumes must have a valid fee agreement and be assigned to the particular requisition by the Talent Acquisition team. Any resumes that are submitted outside of this process will become the sole property of NCS. If a candidate is hired outside of this process, no fee or payment will be given.
Work rights and background checks:
To be eligible for a position with us, applicants will need to have valid work rights for Australia and be willing to undergo a comprehensive background checking process, including probity and police checks