NCS is a leading AI Tech Services company. With a 15,000-strong team across the Asia Pacific, NCS scales its platforms and capabilities to provide clients with greater agility and AI expertise across a range of Industries. Embracing a strong ecosystem of global partners, NCS transforms technology services delivery combining AI with digital resilience to drive real business impact. NCS is a subsidiary of the Singtel Group.

We are seeking a highly experienced Lead Project Manager to oversee and deliver strategic infrastructure and cybersecurity projects of significant scale and complexity. This role requires a seasoned leader with deep technical knowledge, exceptional stakeholder management capabilities, and a proven track record of driving large-scale transformation initiatives from conception through to successful delivery.

As a Lead Project Manager at NCS, you'll provide strategic direction, mentor project teams, manage key client relationships, and ensure that projects align with business objectives while delivering measurable value. You'll work closely with senior leadership, clients, partners, and cross-functional teams to deliver infrastructure and cybersecurity solutions that enable digital transformation, operational excellence, and cyber resilience.

Strategic Project Leadership & Delivery

• Lead and oversee the delivery of large-scale, complex infrastructure and cybersecurity projects, including multi-million dollar initiatives with cross-functional teams
• Develop comprehensive project strategies, roadmaps, and execution plans aligned with organizational and client business objectives
• Manage end-to-end project lifecycle including initiation, planning, execution, monitoring, control, and closure
• Oversee project scope, schedule, budget, quality, and risk management to ensure successful outcomes
• Drive standardization of project management methodologies, processes, and best practices across project portfolios
• Coordinate with technical teams across networking, server/storage, common services, and cybersecurity domains
• Oversee Vulnerability Assessment and Penetration Testing (VAPT) workflows, ensuring proper scoping, execution, remediation tracking, and reporting
• Monitor and report project health status to senior leadership, identifying risks and implementing proactive mitigation strategies
• Ensure projects are delivered on time, within budget, and meet quality standards, service level agreements, and client requirements

Executive Stakeholder & Client Management

• Serve as the primary executive point of contact for key clients and senior stakeholders throughout the project lifecycle
• Build and maintain strong, strategic relationships with C-level executives, senior management, and key decision-makers
• Conduct executive-level project reviews, governance meetings, and status updates with clients and senior leadership
• Manage complex stakeholder expectations and ensure alignment between project deliverables, business outcomes, and strategic goals
• Provide executive-level decision support and analytical insights to enable informed strategic decisions
• Escalate critical issues, security incidents, or service level variations to senior leadership with recommended solutions
• Represent NCS at client meetings, steering committees, and industry forums

Team Leadership, Mentorship & Development

• Lead, mentor, and develop project managers, project coordinators, and technical team members
• Foster a collaborative, high-performing, and inclusive team environment that embodies NCS AEIOU values
• Provide coaching, guidance, and career development opportunities for project management professionals
• Ensure team members have the necessary tools, resources, training, and support to execute project tasks effectively
• Coordinate across multiple workstreams, technical domains, and geographically dispersed teams
• Facilitate communication and collaboration between internal teams, clients, and third-party partners
• Build team capability through knowledge sharing, lessons learned, and continuous improvement initiatives
• Conduct performance reviews and provide constructive feedback to team members

Governance, Compliance & Risk Management

• Establish and maintain project governance frameworks, controls, and reporting mechanisms
• Ensure compliance with organizational governance, quality standards, regulatory requirements, and security frameworks (e.g., IM8, ISO 27001, NIST, CIS Controls, PDPA, CCoP)
• Maintain adherence to project management methodologies and cybersecurity best practices
• Maintain accurate and comprehensive project documentation, including plans, reports, change logs, security assessments, and lessons learned
• Prepare and submit executive-level project plans, progress reports, VAPT reports, and summary reports for review and approval
• Ensure documentation repositories are organized, accessible, and compliant with organizational standards
• Identify, assess, and manage project risks, issues, and dependencies across portfolios
• Implement quality assurance processes and continuous improvement initiatives

Business Development & Strategic Initiatives

• Proactively identify opportunities for service expansion, improvement, or innovation in infrastructure and cybersecurity
• Lead proposal development and contribute to pre-sales activities for strategic infrastructure and security projects
• Provide technical and commercial input to support business development and account growth
• Drive process improvements and introduce industry best practices to enhance project delivery efficiency
• Stay current with emerging infrastructure technologies, cybersecurity trends, threat landscapes, and industry developments
• Contribute to the development of NCS service offerings, methodologies, and intellectual property
• Support organizational transformation initiatives and strategic change programs

• Minimum 10 years of IT project management experience, with at least 3–5 years in a lead, senior, or management capacity
• Extensive hands-on experience managing large-scale, complex infrastructure and cybersecurity projects involving:
  • Networking (routers, switches, firewalls, load balancers, VPN, LAN/WAN, network security, SD-WAN)
  • Servers (Windows Server, Linux/Unix, Active Directory, virtualization platforms, hypervisors)
  • Storage (SAN, NAS, backup and recovery solutions, disaster recovery)
  • Common Services (DNS, DHCP, monitoring tools, patch management, identity and access management)
  • Cybersecurity Products (firewalls, intrusion detection/prevention systems, endpoint protection, SIEM, SOAR, threat intelligence platforms, WAF, IAM/PAM solutions, encryption, PKI, DLP, email security)
  • VAPT Workflow (scoping, execution, vulnerability remediation tracking, reporting, retesting, and compliance validation)
• Proven track record of successfully delivering multi-million dollar, multi-workstream infrastructure and security transformation projects
• Demonstrated expertise in managing projects in enterprise, government, regulated, or public sector environments
• Experience managing IT contracts and complex implementation projects in both legacy and cloud managed service environments
• Strong project financial management experience with direct P&L impact and budget accountability
• Experience in project initiation, continuity, recovery efforts, and urgent intervention scenarios
• Background in implementing centralized project governance and corporate strategy alignment

Technical Knowledge

• Deep understanding of infrastructure technologies, enterprise architecture, and deployment methodologies
• Comprehensive knowledge of cybersecurity principles, security architecture, and security testing methodologies
• Extensive hands-on experience with VAPT processes, including vulnerability scanning, penetration testing, and remediation workflows
• In-depth familiarity with security frameworks and standards (IM8, ISO/IEC 27001, NIST CSF, CIS Controls, PDPA, CCoP, Singapore public sector security requirements)
• Knowledge of security hardening, vulnerability management, risk assessment, and threat modeling practices
• Strong understanding of cloud security, hybrid IT environments, modern security design principles, and zero-trust architecture
• Familiarity with Software Development Lifecycle (SDLC), DevSecOps, and IT service management practices
• Knowledge of cloud infrastructure platforms (AWS, Azure, GCP) and containerization security (Docker, Kubernetes)
• Understanding of enterprise security architectures, network segmentation, and defense-in-depth strategies

Qualifications & Certifications

• Project Management Professional (PMP) certification is required
• PRINCE2, Agile/Scrum Master, or ITIL (v3 or above) certifications are highly advantageous
• Cybersecurity certifications such as CISSP, CISM, CISA, CEH, or equivalent are highly desirable
• Additional certifications in cloud platforms (AWS Certified Solutions Architect, Azure Solutions Architect) or infrastructure (ITIL, TOGAF) are valued

Skills & Competencies

• Exceptional organizational, analytical, and strategic problem-solving skills
• Outstanding leadership, communication, negotiation, and interpersonal abilities
• Proven ability to influence and engage effectively with senior leadership, C-level executives, and executive stakeholders
• Strong stakeholder management and relationship-building skills across sales, delivery, and operations
• Ability to work under pressure, manage multiple priorities, and meet tight deadlines in dynamic environments
• Self-motivated with a positive "can-do" attitude and a focus on delivering exceptional results
• Strategic thinking and business acumen with ability to align projects to organizational goals and client objectives
• Proficient in project management software and tools such as Microsoft Project, Jira, Confluence, Asana, Monday.com, or equivalent platforms
• Advanced proficiency in Microsoft Office Suite, including Excel, PowerPoint, and Power BI
• Excellent presentation, communication, and executive reporting capabilities
• Strong persuasive techniques and ability to lead, develop, and maintain respectful and trusting relationships
• Extremely well-organized and comfortable coordinating multiple tasks on tight schedules
• Proficient in written and spoken English

We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.

Together, we make the extraordinary happen.

Learn more about us at ncs.co and visit our LinkedIn career site.

Scam Alert

We are aware of fraudulent job offers and impersonations of NCS recruiters. Phishing emails using convincing-looking but fake addresses are also commonly used to trick you into thinking that they come from official NCS sources.

Please note that all official communications from NCS Group will only be sent from verified corporate email addresses. Always check that the sender’s email address ends with the genuine NCS domain, @ncs.com.sg and beware of extra letters, symbols or misspellings. When in doubt, verify the sender’s identity by contacting us at [email protected].