NCS is a leading AI Tech Services company. With a 15,000-strong team across the Asia Pacific, NCS scales its platforms and capabilities to provide clients with greater agility and AI expertise across a range of Industries. Embracing a strong ecosystem of global partners, NCS transforms technology services delivery combining AI with digital resilience to drive real business impact. NCS is a subsidiary of the Singtel Group.

A Business Analyst at NCS Serves as the critical bridge between business stakeholders and the technical team. Responsible for understanding business needs, gathering and analysing requirements, and ensures that the designed and delivered solution aligns with business objectives. The BA plays a key role throughout the project lifecycle, from problem identification, solution design to solution implementation, ensuring clarity, alignment, and measurable outcomes.

• Engage with business stakeholders to identify problems, needs, and opportunities
• Elicit, analyse, and document business and functional requirements
• Translate business needs into clear user stories, acceptance criteria and technical specifications
• Facilitate workshops, interviews, and walkthroughs with business and technical teams
• Provide consult to both client and internal teams on the direction to be taken with regards to solution as well as whether incorporating AI, Automation or Process Improvement is the best way forward
• Support solution design by ensuring alignment with business goals
• Participate in systems integration testing (SIT) coordinate user acceptance testing (UAT) and support defect triage
• Act as a liaison between development team, project management and clients throughout development to clarify requirements and manage scope
• Maintain traceability of requirements across the project lifecycle

• Requirements gathering and documentation (e.g., BRD, PRD, user stories)
• Proficiency in tools such as JIRA, Confluence, Microsoft Excel, PowerPoint and Visio
• Familiarity with Agile/Scrum and/or Waterfall methodologies
• Understanding of APIs, systems integration, and software development concepts
• Experience with user acceptance testing (UAT) planning and coordination
• Strong business background, experience with Financial Projects preferred
• Dynamic, adept at adapting to changes, able to collaborate well and work with multiple stakeholders
• Willing to spend time and capable of picking up new technology quickly
• Understanding of LLM, MCP, Integration of services
• Minimum 3 years’ experience as a business analyst

Why Join NCS 

• Lead high-impact AI management consulting programs for major enterprises and public sector clients.  

• Shape enterprise strategies and governance frameworks that drive real transformation.  

• Work with a talented, multidisciplinary team in a collaborative environment.  

• Competitive compensation and strong professional development support.  

We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.

Together, we make the extraordinary happen.

Learn more about us at ncs.co and visit our LinkedIn career site.

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Please note that all official communications from NCS Group will only be sent from verified corporate email addresses. Always check that the sender’s email address ends with the genuine NCS domain, @ncs.com.sg and beware of extra letters, symbols or misspellings. When in doubt, verify the sender’s identity by contacting us at [email protected].