NCS is a leading AI Tech Services company. With a 15,000-strong team across the Asia Pacific, NCS scales its platforms and capabilities to provide clients with greater agility and AI expertise across a range of Industries. Embracing a strong ecosystem of global partners, NCS transforms technology services delivery combining AI with digital resilience to drive real business impact. NCS is a subsidiary of the Singtel Group.

We are seeking a highly motivated AI Product Manager to lead the development and launch of innovative AI-powered products that create real impact for our clients and their users.

In this role, you will work at the intersection of research, engineering, design, and business to transform cutting-edge AI capabilities into intuitive, user-centric experiences. You will guide products from initial concept through prototyping, execution, launch, and ongoing iteration—turning ambiguity into opportunity and AI breakthroughs into market-ready solutions.

The ideal candidate thrives in fast-paced environments, understands how to translate advanced AI/ML technologies into practical applications, and excels at cross-functional collaboration to deliver products that matter.
 

What will you do?

Product Strategy & Innovation

• Identify and define AI product opportunities by exploring user needs, market gaps, and emerging research trends within ambiguous or evolving environments
• Incorporate data, research, and market analysis to inform product strategies and roadmaps
• Map emerging AI models and research advancements to practical, scalable product opportunities

Cross-Functional Leadership

• Collaborate closely with research and engineering teams to translate AI breakthroughs into intuitive, user-centric product features
• Work seamlessly with engineering, UX/UI, research, legal, marketing, and other stakeholders to deliver successful products
• Ensure alignment of product requirements with technical constraints, model performance, and strategic partner needs

Product Lifecycle Management

• Drive the full product lifecycle: from ideation, prototyping, and technical scoping to launch, iteration, and long-term roadmap planning
• Bring AI/ML products from concept (0-to-1) to market in fast-paced or entrepreneurial environments
• Champion continuous improvement through data-driven iteration and user feedback

Communication & Stakeholder Management

• Develop clear narratives and positioning to articulate the value and differentiation of AI-driven solutions for both internal stakeholders and clients
• Craft compelling product stories that resonate with technical teams and business partners alike

Responsible AI Practices

• Champion responsible AI principles to ensure product decisions align with ethical standards, fairness, transparency, and user trust
• Embed governance, accountability, and risk management throughout the AI product lifecycle

An ideal candidate should possess:
Essential Qualifications

• 8+ years of overall product management experience
• Proven track record of bringing AI/ML products from concept to market
• Strong technical foundation in software development, machine learning, or engineering, with the ability to engage deeply with technical teams
• Experience building 0-to-1 products in fast-paced or entrepreneurial environments
• Demonstrated ability to collaborate across engineering, UX/UI, research, legal, marketing, and other functions
• Excellent communication skills and ability to craft compelling product narratives for diverse audiences
• Ability to thrive in ambiguity and translate complex AI technologies into real-world applications

Preferred Qualifications

• Familiarity with Telco products and industry dynamics
• Experience in business process reengineering or organisational transformation
• Understanding of Responsible AI principles and ethical AI development practices

Why Join NCS?

Grow with Us

• Work on cutting-edge AI products that shape the future of technology
• Collaborate with talented, passionate teams across research, engineering, and design
• Access continuous learning opportunities and career development pathways

Make an Impact

• Transform AI research into products that solve real problems for clients and users
• Drive innovation in a leading Technology Services Firm with regional presence
• Contribute to building a better future through responsible, human-centred AI

Thrive in Our Culture

• Experience a human-to-human approach where relationships and collaboration matter
• Be part of Team NCS, where bold ideas meet practical execution
• Enjoy a supportive environment that values diversity, inclusion, and respect

We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.

Together, we make the extraordinary happen.

Learn more about us at ncs.co and visit our LinkedIn career site.

Scam Alert

We are aware of fraudulent job offers and impersonations of NCS recruiters. Phishing emails using convincing-looking but fake addresses are also commonly used to trick you into thinking that they come from official NCS sources.

Please note that all official communications from NCS Group will only be sent from verified corporate email addresses. Always check that the sender’s email address ends with the genuine NCS domain, @ncs.com.sg and beware of extra letters, symbols or misspellings. When in doubt, verify the sender’s identity by contacting us at [email protected].