The National Bank of Iraq (NBI) was founded in 1995 as a publicly traded, private sector company, offering comprehensive banking services to individuals and businesses in Iraq. As a result of NBI’s success and to fuel future growth, its capital was increased from the initial IQD 400 million to IQD 250 billion (USD 215 million) in December 2013. 

In 2005, Capital Bank Jordan acquired majority shares (61.85%) in NBI, allowing NBI to evolve its business offerings, strengthen its global footprint and promote financial inclusion across the country. 

With its extensive network of correspondent banks, Capital Bank stands as NBI’s gateway to world economies, facilitating internal and external remittances, granting lines of credit, as well as offering trade finance services. 

NBI operates a modern core banking system to support its growth and customer services. Capital Bank and its subsidiaries audit all accounts through Ernst and Young, and report financials in accordance with International Accounting Standards. 

NBI has earned a BB rating by Capital Intelligence, the international credit rating agency. It further received a ‘Good’ rating by the Central Bank of Iraq.

Today, NBI has more than 51 branches in all major cities in Iraq, and a branch in KSA. 

The Microsoft Systems Administrator is responsible for establishing, operating, and managing Microsoft systems environments, servers, and related infrastructure to maintain high levels of availability and performance.

The role provides technical support and maintenance for Microsoft systems, manages the Bank’s core servers and server-room environments, performs required preventive maintenance, and helps ensure the reliability and efficiency of IT systems and equipment.

Key Responsibilities

• Provide timely technical support for Microsoft systems, servers, and related equipment to maintain operational efficiency and minimize service disruption.
• Troubleshoot and follow up on incidents involving hardware, systems, servers, and core operating systems.
• Install, configure, and support new IT equipment and related infrastructure.
• Monitor the distribution and storage of data across storage systems and ensure appropriate backup activities are maintained and monitored.
• Support the installation, maintenance, and updating of relevant data and system software.
• Coordinate with different departments to resolve issues related to Microsoft systems and associated hardware.
• Prepare and submit periodic work and performance reports to the direct manager.
• Perform other relevant duties and responsibilities as assigned by the direct manager.

Qualifications & Experience

• Bachelor’s degree in Computer Engineering, Computer Science, or a related field.