The National Bank of Iraq (NBI) was founded in 1995 as a publicly traded, private sector company, offering comprehensive banking services to individuals and businesses in Iraq. As a result of NBI’s success and to fuel future growth, its capital was increased from the initial IQD 400 million to IQD 250 billion (USD 215 million) in December 2013. 

In 2005, Capital Bank Jordan acquired majority shares (61.85%) in NBI, allowing NBI to evolve its business offerings, strengthen its global footprint and promote financial inclusion across the country. 

With its extensive network of correspondent banks, Capital Bank stands as NBI’s gateway to world economies, facilitating internal and external remittances, granting lines of credit, as well as offering trade finance services. 

In addition, NBI can trade on behalf of clients in Jordan and international markets through Capital Investments, Capital Bank’s investment arm, as well as offer trading services in the Baghdad Stock Exchange through its wholly owned subsidiary, Wahat Al-Nakheel. 

NBI operates a modern core banking system to support its growth and customer services. Capital Bank and its subsidiaries audit all accounts through Ernst and Young, and report financials in accordance with International Accounting Standards. 

NBI has earned a BB rating by Capital Intelligence, the international credit rating agency. It further received a ‘Good’ rating by the Central Bank of Iraq.

Today, NBI has 51 branches in all major cities in Iraq, and a branch in Saudi Arabia. 

Technical and Operational Duties:

• Upload customer requests to the system after verifying their accuracy and completeness.
• Accurately submit customer requests to the central system following a comprehensive review of all data and supporting documents.
• Monitor pending transfer transactions and communicate with customers regarding their status.
• Track suspended or pending transactions within the electronic system and work toward their resolution by coordinating with customers or the relevant departments.
• Respond to inquiries from regulatory authorities and correspondent banks.
• Handle inquiries from regulatory authorities and correspondent banks professionally, using precise banking terminology and supporting documentation when required.
• Archive all transaction-related documents in an organized manner.
• Perform electronic archiving of files within the bank's approved system, ensuring documents are properly classified according to the transaction type and date.

Educational Qualification:
Bachelor’s degree in Business Administration, Economics, or a related field.

Experience Required:
1-3 years of relevant experience in a similar role.