The National Bank of Iraq (NBI) was founded in 1995 as a publicly traded, private sector company, offering comprehensive banking services to individuals and businesses in Iraq. As a result of NBI’s success and to fuel future growth, its capital was increased from the initial IQD 400 million to IQD 250 billion (USD 215 million) in December 2013. 

In 2005, Capital Bank Jordan acquired majority shares (61.85%) in NBI, allowing NBI to evolve its business offerings, strengthen its global footprint and promote financial inclusion across the country. 

With its extensive network of correspondent banks, Capital Bank stands as NBI’s gateway to world economies, facilitating internal and external remittances, granting lines of credit, as well as offering trade finance services. 

NBI operates a modern core banking system to support its growth and customer services. Capital Bank and its subsidiaries audit all accounts through Ernst and Young, and report financials in accordance with International Accounting Standards. 

NBI has earned a BB rating by Capital Intelligence, the international credit rating agency. It further received a ‘Good’ rating by the Central Bank of Iraq.

Today, NBI has more than 51 branches in all major cities in Iraq, and a branch in KSA. 

Key Responsibilities:

• Review and process customer requests on the bank’s systems after verifying the accuracy and completeness of all required information and supporting documents.
• Accurately submit customer requests to the central banking system following a thorough validation of data and attachments.
• Monitor pending remittances and maintain communication with customers to ensure timely resolution.
• Follow up on pending transactions within the electronic system and coordinate with customers and relevant departments to facilitate settlement and completion.
• Respond to inquiries from regulatory authorities and correspondent banks in a timely and professional manner.
• Handle communications with regulatory bodies and correspondent banks using precise banking terminology and in compliance with applicable regulations and procedures.
• Maintain organized records of all transaction-related documentation.
• Perform electronic archiving of files using the bank’s approved systems, ensuring documents are properly classified according to transaction type and date.

Bachelor’s degree in Business Administration, Economics, or any other relevant field.

A minimum of 1-3 years of experience in a similar role or related field.

Location: Baghdad, Iraq
Department: Operational Excellence & Business Solutions Integration