The National Bank of Iraq (NBI) was founded in 1995 as a publicly traded, private sector company, offering comprehensive banking services to individuals and businesses in Iraq. As a result of NBI’s success and to fuel future growth, its capital was increased from the initial IQD 400 million to IQD 250 billion (USD 215 million) in December 2013. 

In 2005, Capital Bank Jordan acquired majority shares (61.85%) in NBI, allowing NBI to evolve its business offerings, strengthen its global footprint and promote financial inclusion across the country. 

With its extensive network of correspondent banks, Capital Bank stands as NBI’s gateway to world economies, facilitating internal and external remittances, granting lines of credit, as well as offering trade finance services. 

In addition, NBI can trade on behalf of clients in Jordan and international markets through Capital Investments, Capital Bank’s investment arm, as well as offer trading services in the Baghdad Stock Exchange through its wholly owned subsidiary, Wahat Al-Nakheel. 

NBI operates a modern core banking system to support its growth and customer services. Capital Bank and its subsidiaries audit all accounts through Ernst and Young, and report financials in accordance with International Accounting Standards. 

NBI has earned a BB rating by Capital Intelligence, the international credit rating agency. It further received a ‘Good’ rating by the Central Bank of Iraq.

Today, NBI has 51 branches in all major cities in Iraq, and a branch in Saudi Arabia. 

Administrative, Technical, and Executive Duties

First: Workflow Coordination and Follow-Up

• Receive and organize requests and correspondence addressed to the Office of the Head of Risk Management according to priority.
• Follow up on correspondence and requests with the departments, divisions, and sections reporting to the management.
• Direct requests to the relevant parties within the management according to the nature of the matter and the instructions of the direct manager.
• Monitor the progress of requests and tasks among departments, divisions, and sections, ensuring adherence to established deadlines.
• Prepare tracking schedules for tasks and directives issued by the direct manager.
• Follow up on the implementation of decisions and directives with the concerned parties and report the completion status to the direct manager.
• Identify any delays or observations affecting workflow and escalate them to the direct manager for appropriate action.
• Monitor urgent or high-priority cases and ensure timely escalation when required.

Second: Administrative and Organizational Support

• Organize the direct manager’s schedule, including internal and external meetings.
• Coordinate meetings with relevant departments, divisions, sections, and branches.
• Prepare meeting agendas as needed and arrange the required files and supporting documents.
• Record meeting minutes, recommendations, and decisions.
• Prepare follow-up schedules for meeting minutes and monitor progress with the concerned parties.
• Organize and maintain official correspondence, documents, and administrative files related to the management.
• Assist the direct manager in monitoring urgent or important matters by highlighting critical issues.
• Arrange reservations and logistical requirements for meetings or official assignments as needed.
• Coordinate with relevant parties to prepare presentations, files, or documents required for senior management meetings or related committees.

Third: Reports and Data

• Prepare periodic administrative reports on workflow within the Risk Management Department based on the direct manager’s instructions.
• Prepare reports on business volumes, requests, or open and closed matters within the management when required.
• Follow up on the preparation and collection of data from the relevant departments and divisions for submission to the direct manager.
• Maintain and organize a database for follow-ups, correspondence, and administrative requests.
• Update tracking schedules and ensure the accuracy of the data entered.
• Prepare periodic summaries of achievements, developments, and outstanding matters.
• Provide support in preparing presentations, schedules, and files required for management meetings.
• Ensure the accuracy of data and reports before submission to the direct manager.
• Follow up on reports required by the Risk Management Department and ensure their receipt within the specified deadlines.

Fourth: Correspondence and Documentation

• Review and organize incoming and outgoing mail and correspondence before presenting them to the direct manager.
• Draft letters, correspondence, and emails as directed by the direct manager.
• Follow up on responses to official letters and correspondence with the relevant departments, divisions, and sections.
• Maintain official letters, reports, and correspondence in an organized and easily accessible manner.
• Handle sensitive management-related correspondence and information with confidentiality and reliability.
• Ensure that all required attachments and documents are complete before sending or submitting any correspondence.
• Classify and maintain administrative files related to meetings, correspondence, reports, and tracking schedules.

Fifth: Operational Support for the Management

• Support the departments and divisions under the Risk Management Department in organizing administrative requests and following up on operational requirements.
• Follow up on management requests related to Human Resources, Administrative Services, or Information Technology when required.
• Coordinate requirements related to consultants, partners, or other relevant entities as assigned by the direct manager.
• Assist management staff in standardizing templates and administrative forms used for follow-up activities.
• Provide the necessary administrative support to ensure the efficient execution of the department’s activities.

• Education: Bachelor's Degree
• Field of Study: Finance and Banking Sciences, Accounting, Business Administration, or an equivalent discipline.
• Total Years of Experience: 1 to 3 years.