We are looking for a proactive and detail-oriented Legal Follow Up Associate to join our Legal Department. This role is responsible for managing legal case records, coordinating legal recovery activities, maintaining communication with internal stakeholders and external legal representatives, and monitoring the progress of legal actions related to delinquent accounts.

The successful candidate will play a key role in supporting the Bank's legal recovery efforts by ensuring accurate documentation, timely follow-up, and effective coordination between the Legal Department, business units, customers, and external legal counsel.

Key Responsibilities

Legal Case Management & Follow-Up

• Maintain and organize legal records, files, and documentation.
• Receive, register, classify, and track files referred to the Legal Department.
• Prepare case memoranda and submit them to management for assignment to internal or external lawyers.
• Monitor case progress and follow up on legal actions to ensure timely updates.

Reporting & Documentation

• Prepare daily, monthly, and periodic reports on legal cases and referred customers.
• Generate reports covering individual and corporate clients referred to the Legal Department.
• Maintain records of legal actions, repayments, settlements, and outstanding obligations.
• Prepare monthly reports on legal case developments and share updates with Credit Monitoring and relevant departments.

Internal Coordination

• Coordinate with Credit, Collections, Operations, Finance, and other departments regarding customer accounts and legal recovery activities.
• Review and validate requests related to legal expenses and advances before submission for approval.
• Ensure accuracy and completeness of files referred for legal action.

Customer & External Follow-Up

• Communicate with customers regarding repayment arrangements and account settlements in coordination with legal counsel.
• Coordinate salary deduction letters and related documentation with employers and government entities.
• Handle inquiries from customers seeking settlement options after legal referral.
• Coordinate with external law firms and legal representatives regarding case developments and required actions.

Recovery & Collection Support

• Assist in analyzing delinquent and non-performing accounts and recommend appropriate recovery actions.
• Prepare files for legal escalation when amicable settlement efforts have been exhausted.
• Support the evaluation of low-value delinquent cases and prepare recommendations based on cost-benefit considerations.
• Provide courts and legal representatives with required loan statements and supporting documentation.
• Monitor debtor account activity, salary deposits, cash deposits, and cheque transactions.

Administrative Responsibilities

• Maintain and reconcile legal expenses and recovery tracking reports.
• Ensure legal records are updated, accurate, and readily accessible.
• Perform other duties as assigned by the direct manager.

Education

• Bachelor's degree in Law, Business Administration, Finance & Banking, or a related field.