Liaison and Operations Control Officer
- Full-time
Company Description
The National Bank of Iraq (NBI) was founded in 1995 as a publicly traded, private sector company, offering comprehensive banking services to individuals and businesses in Iraq. As a result of NBI’s success and to fuel future growth, its capital was increased from the initial IQD 400 million to IQD 250 billion (USD 215 million) in December 2013.
In 2005, Capital Bank Jordan acquired majority shares (61.85%) in NBI, allowing NBI to evolve its business offerings, strengthen its global footprint and promote financial inclusion across the country.
With its extensive network of correspondent banks, Capital Bank stands as NBI’s gateway to world economies, facilitating internal and external remittances, granting lines of credit, as well as offering trade finance services.
NBI operates a modern core banking system to support its growth and customer services. Capital Bank and its subsidiaries audit all accounts through Ernst and Young, and report financials in accordance with International Accounting Standards.
NBI has earned a BB rating by Capital Intelligence, the international credit rating agency. It further received a ‘Good’ rating by the Central Bank of Iraq.
Today, NBI has more than 38 branches in all major cities in Iraq, and a branch in KSA.
Job Description
- Follow up on inquiries received from internal control functions, including Compliance and the Anti-Money Laundering and Counter-Terrorist Financing (AML/CTF) Reporting Department, and prepare the required responses based on the available information.
- Prepare quarterly reports in accordance with the approved template and submit them to the relevant authority following established procedures.
- Review, sign, and record observations on account opening forms within the assigned authority limits, and follow up on any missing information.
- Process high-risk customer cases through the SIRON KYC system or any other approved system in accordance with applicable procedures.
- Follow up on and update FATCA forms that contain U.S. indicia on an annual basis or as otherwise required.
- Immediately notify the direct manager of any legal violations or breaches of procedures that may result in financial penalties or reputational risk.
- Escalate suspicious financial transactions identified through monitoring systems to the Investigations Unit in accordance with approved procedures.
- Prepare and maintain records of alerts, reports, and cases referred to the Investigations Team.
- Prepare quarterly reports for the Reporting Department in accordance with approved templates and requirements.
- Review and assess alerts generated by the transaction monitoring system and determine their validity and relevance to the scenarios configured within the system.
- Communicate with all branches to obtain customer due diligence (CDD) requirements for individuals and corporate customers related to system-generated alerts.
- Conduct field visits when requested by the Head of Reporting, Compliance Officer, or direct manager, in accordance with approved authorities.
- Propose ideas and recommendations to enhance the reporting system and improve suspicious transaction monitoring and detection mechanisms.
- Participate in delivering and supporting periodic training and awareness programs for branch employees to strengthen awareness of Anti-Money Laundering and Counter-Terrorist Financing (AML/CTF) risks.
- Analyze branch data to identify potential gaps and weaknesses in AML/CTF controls and procedures.
- Document the outcomes of alert reviews, observations, and inquiries in an organized manner that facilitates future reference.
- Maintain strict confidentiality of customer information, alerts, reports, and all related documentation.
Qualifications
Bachelor’s degree in one of the following disciplines
- Law
- Public Administration
- Financial Management
- Accounting
- Finance and Banking Sciences
- Statistics
1–3 years of relevant experience required
Additional Information
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