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Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. Our Diversity, Equity and Inclusion initiatives, coupled with our Corporate Social Responsibility work, is informed by our employees, audiences, park guests and the communities in which we live. We strive to foster a diverse, equitable and inclusive culture where our employees feel supported, embraced and heard. Together, we’ll continue to create and deliver content that reflects the current and ever-changing face of the world.

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The Program Manager will be responsible for overseeing and facilitating program implementation between internal departments and pre-selected vendors. Responsibilities for this position include:

• Work with the sales team to manage the execution of client programs and to meet pre-set deadlines
• Program setup and implementation with internal applications and external vendors.
• Review of client programs to ensure legal and regulatory compliance in accordance with company guidelines and policies. 
• Review of projects for accuracy and completeness.
• Assist in developing internal processes. Preparation of program specs and training to distribute to the appropriate internal functional groups (wed development, production, vendor management, accounting, and sales)
• Data collection to assist with preparation of company and departmental reports
• Use Salesforce (CRM) and other company internal software to monitor company records and its outcomes and to perform daily functions.
• Program performance oversight including quality assurance, error resolution, limit enforcement, fraud, and customer support
• Assist in the development, implementation, and management of new products, services, and user experience.
• Daily operational support and management of designated third party vendors/partners.
• Other duties as assigned

Qualifications / Requirements

• Experience in B2B client interaction and a clear understanding of national brand needs and relations preferred. 
• Bachelors degree or equivalent experience
• Excellent professional communication skills with a keen ability to focus on and engage people to discern the relevant details of a project are required
• Must be able to communicate effectively and professionally with all areas of the Company and all levels of management
• 3+ years of project management experience
• Exceptional email and telephone communication skills necessary
• Self-motivator with a strong sense of urgency, ability to work under pressure, and meet tight deadlines
• Established project management experience and the ability to prioritize multiple projects at one time
• Strong team skills and the ability to be self-directed and proactive
• Proficiency in Microsoft Office, with concentration on Microsoft Excel, and other database management systems
• This position has been designated as hybrid, generally contributing from the office a minimum of three days per week.
• This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website.

NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

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