NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit www.nbcuniversal.com for more information.

Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.

We are looking for a Systems Engineer to join the Technology team in West Hartford, CT supporting NBC and Telemundo Connecticut. As a Systems Engineer, you will be primarily responsible for implementing and supporting technology and users within our mission critical, media production and enterprise IT environment. If you love a challenge, enjoy working with people, and want to make a positive impact while being a part of a high performing team working at the leading edge of media technology, you could be the perfect match for our team. 

Job Responsibilities:  

• Gather requirements, plan, and implement technical and workflow solutions for News, Production, and Creative Services partners. 
• Administration of media production applications, systems and infrastructure, ensuring reliability of technology and operations. 
• Develop and maintain system documentation for operational and troubleshooting purposes. 
• Provide technical support, incident response, and customer communication. 
• Ensure compliance with NBCUniversal cyber security policies and standards. 
• All other duties as assigned. 

Basic Qualifications 

• Minimum of 3 years relevant experience. 
• Bachelor’s degree in computer science, engineering, radio, television & film, related fields or equivalent experience. 

Desired Qualifications: 

• Support of mid- to major market news or live event production operations & 24x7 mission critical technology facilities. 
• Expertise in planning, implementation and support of media technology including SDI and NDI video infrastructures, contribution & distribution encoding, live production systems, news gathering tools, NRCS, NLE, media asset management, and transmission systems. 
• Expertise in core IT fundamentals including administration of physical / virtualized / cloud compute & storage, networking, domain & identity management. 
• History of successfully leading complex projects resulting in satisfied stakeholders. 
• Proficient with IT routers, switches, firewalls, and port management applications 
• Proficient in A/V file transcoding, data archiving processes and video compression technologies & standards 
• Hands-on experience with support of non-linear edit systems such as the Adobe Creative Cloud Suite 
• Demonstrated knowledge of media over managed IP networks and protocols. 
• Knowledge and experience with hardware virtualization 
• Knowledge of media workflow tools and production systems such as Vantage, Dalet, Ross Overdrive or similar 
• Knowledge of distribution systems 
• Knowledge of newsgathering and communications systems 
• Strong ability to read and generate system documentation (Visio, ACAD) 
• Positive work ethic, ability to work well in groups to execute projects on time and on budget while meeting customer expectations 
• Ability to communicate and interact effectively with diverse audiences across different departments, ranging from non-technical clients to technical professionals and operations staff 
• Must be able to process large amounts of information, analyze this information and make sound decisions, sometimes under intense deadline pressure 
• Knowledge of standard engineering processes such as change control and agile development concepts. 
• Must be keen to learn and develop new skills 
• Ability to work on own initiative 
• Excellent organization, collaboration, and communication skills 
• Knowledge and experience with setup, testing and documentation of proof-of-concept systems 
• Must possess strong multitasking skills and the ability to prioritize tasks 

Eligibility Requirements 

• Interested candidates must submit a resume/CV through www.nbcunicareers.com to be considered   
• Must be willing to work on-site in West Hartford, CT  
• Must be able to and willing to work any shift, 24/7,  
• Willingness to travel and work outside standard hours, and on weekends with short notice 
• Must have unrestricted work authorization to work in the United States.   
• Must be covered by Solutions, NBCU’s Alternative Dispute Resolution Program   
• Must be 18 years or older    
• Ability to lift up to 30 pounds  
• Must have a valid driver’s license 
• Required On-Site: This position is required to be performed full-time from an NBCUniversal-designated worksite.

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website.

Salary range: $85,000 - $115,000

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [email protected].