NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit www.nbcuniversal.com for more information.

Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.

We are seeking an experienced and motivated Senior Technical Product Manager to join the AI Content and Media Product team within Operations & Technology. This role sits at the intersection of machine learning systems, largescale media workflows, metadata standards, and enterprise integrations, translating complex technical capabilities into scalable, productionready products used across NBCUniversal. 

This is a handson senior individual contributor role that combines strong product judgment, technical fluency, and execution. The role partners closely with Engineering, Data Science, Program Management, and business stakeholders to ensure Mural delivers clear, reliable value aligned to organizational goals. 

Responsibilities:

• Product Development 
  • Collaborate with crossfunctional teams including Engineering, Data Science, Program Management, Product, and Scrum to scope, develop, and deliver GenAIpowered product capabilities 
  • Develop a deep understanding of stakeholder workflows and business needs to define clear, actionable product requirements and user stories 
  • Own one or more defined product areas, driving work from discovery through delivery and iteration 
  • Partner with crossfunctional teams to define and maintain an outcomebased roadmap grounded in customer insights, technical constraints, and business priorities 
  • Conduct product testing to validate functionality, accuracy, and performance, and support demos and product reviews 
  • Own and maintain product features postlaunch, incorporating feedback to continuously refine and improve capabilities 
• Execution & Stakeholder Engagement
  • Drive execution of product roadmaps, ensuring alignment with near and midterm priorities 
  • Partner with internal stakeholders and external vendors across the end to end GenAI use case lifecycle 
  • Prepare and present product updates, documentation, metrics, and recommendations to stakeholders and leadership 
  • Evaluate tradeoffs between model quality, performance, cost, and latency in partnership with technical teams 
• Innovation & Continuous Improvement 
  • Stay informed on emerging AI, LLM, and machine learning technologies and relevant vendor offerings 
  • Contribute to identifying reusable GenAI patterns and capabilities to support future product development 
  • Identify opportunities to enhance product capabilities, improve operational processes, and drive efficiency 
  • Provide mentorship and daytoday guidance to junior Product Managers through collaboration, feedback, and shared execution 

Requirements:

• Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent professional experience 
• 8+ years of relevant professional experience in product management, product development, or related technical roles 
• Proven experience working as a Product Owner or Technical Product Manager on complex, technology driven products 
• Strong ability to translate technical concepts and system behavior into clear product requirements for both technical and nontechnical audiences 
• Experience partnering closely with engineering and data science teams to deliver AI or data driven products 
• Excellent organizational skills with the ability to manage multiple priorities in a fast paced environment 
• Solid understanding of agile methodologies and modern product development practices 

Desired Characteristics:

• Strong collaboration skills and the ability to build effective working relationships across teams 
• Advanced analytical, problem-solving, and critical thinking skills 
• Self-starter comfortable operating in an evolving and ambiguous problem space 
• Familiarity with product management tools such as Jira, Confluence, and Airtable 
• Proficiency with Lucidchart, Word, PowerPoint, Excel, and SharePoint 
• Experience in the Media & Entertainment industry 
• Knowledge of data governance, privacy, legal compliance, cybersecurity, and ethical AI best practices 
• Experience writing, reviewing, or contributing to codebases in modern programming languages

Additional Requirements:

• Hybrid: This position currently has a hybrid schedule, which requires contributing from the office a minimum of four days per week. The Company reserves the right to change in-office requirements at any time.

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $120,000 - $160,000 (bonus eligible)

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

NBCUniversal will consider for employment qualified applicants with criminal histories, or arrest or conviction records, in a manner consistent with relevant legal requirements, including the City of Los Angeles' Fair Chance Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [email protected].