NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit www.nbcuniversal.com for more information.

Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.

Job Description

• Support Peacock’s on-demand video fulfillment supply chain and distribution to MVPD clients.
• Ingest and prepare content for delivery to the DTC platform.
• Communicate frequent updates to vendors, third-party clients, network partners, and internal teams.
• Research content availability, assist with backfill, and track ingest status, providing updates to stakeholders.
• Manage program materials, including publishing, ingest, fulfillment, and replacements.
• Maintain media acquisition protocols, partnering with show post teams, TV Distribution, and other content providers on milestones, deliverables, and accountability.
• Maintain trackers for internal and external teams, organizing and submitting defects and escalations as needed.
• Ensure adherence to content prep standards and video encoding requirements, driving efficiencies across publishing workflows.
• Have a strong understanding of technical services and applications, including Compass, Mediator, and Translator.
• Review upcoming titles to ensure contract details and metadata are available.
• Audit content availability and entitlement windowing, proactively addressing anomalies with licensing teams before syndication.
• Uphold publishing guidelines and protocols for on-demand video, continuously improving delivery timelines to distribution outlets under strict deadlines and SLAs.
• Coordinate with various teams to ensure content and necessary details are ready before launch.
• Create, publish, and initiate fulfillment orders for content distribution across DTC and MVPD platforms.
• Ensure consistency in delivery and publishing cadences, adapting as needed while adhering to syndication guidelines, compliance mandates, and promotional obligations.
• Troubleshoot workflow issues and collaborate with necessary teams to resolve them.
• Reconcile and maintain process documentation, including user stories, workflow diagrams, and standard operating procedures.
• Occasionally, coverage for a different shift or date may be required for specific events, with advanced notice provided when possible.
• Assist with additional assignments as needed based on bandwidth and business needs.

Qualifications

Requirements:

• A High School Diploma and relevant certification or Associate's Degree in Media or Communications, or equivalent professional experience in broadcast, digital, or post production role.
• A solid understanding of television production, broadcast operations, and/or news/sports/entertainment technical production requirements.

Desired Characteristics: 

• 1+ years of work experience in a production, broadcast environment, post-production or streaming service
• Experience navigating technical systems to organize, analyze, and present data using tools such as Airtable, Power BI, and Jira.
• 1+ years of work experience showing strong computer, excellent communication skills (verbal & written), and facilitation skills  
• 1+ years of work experience in a fast-paced environment requiring troubleshooting, process skills, and exhibiting an ability to adapt to changing scenarios 
• Ability to work under pressure with great attention to detail. 
• Bachelors or 2 year degree in Communications or Media. 

Additional Requirements:

• Interested candidate must submit a resume/CV through www.nbcunicareers.com to be considered
• Must be willing to work in 30 Rockefeller Center, New York, New York or Universal City, California
• Must be willing and available to work any shift including overnight shifts, weekends, and holidays to meet the needs of a 24x7/365 operation, with possibility of schedule changes based on business needs and priorities
• Must have unrestricted employment authorization to work in the United States.
• Must be at least 18 years old
• Hybrid: This position has been designated as hybrid, which currently requires contributing from the office a minimum of four days per week. The Company reserves the right to change in-office requirements at any time.

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website.

Salary range: $50,000 - $60,000

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [email protected].