NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit www.nbcuniversal.com for more information.

Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.

The Senior Manager, Sales Liaison Operations is responsible for managing the full operational lifecycle of content certification and distribution readiness in China.

This role serves as a key operational component for the sales organization, ensuring that all censorship and delivery activities directly enable deal execution and client commitments.

You will oversee the end-to-end censorship, submission, and delivery processes, providing both pre-sale and post-sale operational support. Reporting directly to the Director of Sales Liaison TVD , China, with a dotted-line to Director, Sales Administration China at LA, this position plays a critical role to coordinate with operational stakeholders across legal, servicing, sales admin teams to ensure smooth deal execution, efficient communication, and timely content launches.

Key Responsibilities

1. Support on Sales Planning & Deal Execution

• Understanding the censorship status of NBCUniversal content, ensuring all approvals align with deal timelines and client expectations.
• Support pre-sale feasibility checks, providing insight on submission lead times, quota requirements, and clearance constraints that may impact deal structure or release timing.
• Maintain efficient content censorship and certification workflows, including coordination of submission materials, documentation, and regulatory filings through the relevant authorities, prioritizing titles based on sales commitments and plans.
• Maintain detailed and organized tracking of all submissions, censorship & registration approvals, and related correspondence to enable smooth internal sales reporting and forecasting.

2. Coordination with Global Servicing and Internal Stakeholders

• Serve as the central liaison within sales organization with global servicing, legal, and sales admin teams to monitor progress, address operational issues, and communicate clearance status/requirements to support revenue recognition and deal completion.
• Support post-sale operations, ensuring accurate delivery, timely follow-ups, and consistent communication with clients regarding approvals and launch schedules.
• Work closely with servicing, legal, and sales admin teams in LA to align China workflows with corporate standards while adapting to local market conditions.

3. Manage External Vendors and Third-Party Coordination

• Coordinate daily workflows and submissions with external vendors, third-party service providers, and clients involved in censorship, including all censorship preparation and delivery.
• Ensure all vendors follow NBCUniversal’s compliance and confidentiality standards in handling content and materials.
• Track vendor performance, turnaround times, and deliverables, escalating any issues that may affect deal delivery or client commitments.
• Liaise with regulatory bodies and external certification partners to ensure timely submission, accurate documentation, and successful approvals.

The responsibilities associated with this position are not limited to the above description and may be modified at any time by the Company.

Basic Requirements:

• Relevant experience in content operations, censorship management, or media distribution.
• Strong understanding of China’s specific requirements on censorship for film and television distribution.
• Outstanding project management, multitasking, and coordination skills.
• Native Mandarin speaker, with reasonable command of English, particularly in written communication to work with stakeholders in different offices.
• Highly organized, detail-oriented, and comfortable operating in a support-driven role working within Sales in a fast-paced sales environment.

Desired Characteristics:

• Familiarity with digital platform operations and local distribution models.
• Collaborative, process-oriented mindset with strong problem-solving capability.
• Ability to balance global compliance requirements with practical market execution.
• Proven ability to manage complex workflows with multiple internal and external stakeholders.

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [email protected].