NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.

Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.

Comcast NBCUniversal has announced its intent to create a new publicly traded company ('Versant') comprised of most of NBCUniversal's cable television networks, including USA Network, CNBC, MSNBC, Oxygen, E!, SYFY and Golf Channel along with complementary digital assets Fandango, Rotten Tomatoes, GolfNow, GolfPass, and SportsEngine. The well-capitalized company will have significant scale as a pure-play set of assets anchored by leading news, sports and entertainment content. The spin-off is expected to be completed during 2025.

Our Media Group portfolio is a powerhouse collection of consumer-first brands, supported by media industry leaders, Comcast, NBCUniversal and Sky. When you join our team, you’ll work across our dynamic portfolio including Peacock, NOW, Fandango, SkyShowtime, Showmax, and TV Everywhere, powering streaming across more than 70 countries globally. And the evolution doesn’t stop there. With unequalled scale, our teams make the most out of every opportunity to collaborate and learn from one another. We’re always looking for ways to innovate faster, accelerate our growth and consistently offer the very best in consumer experience. But most of all, we’re backed by a culture of respect. We embrace authenticity and inspire people to thrive.

About the role
As our Engineering Manager, you’ll join the Content Delivery Engineering team, reporting into the Global Video Engineering organization at NBCUniversal. The role is based in New York City, USA and is focused on leading a team of engineers providing design, operation, delivery and observation for our US, UK, EU and Africa based streaming products – Peacock, SkyShowtime, Showmax and Now/Wow.

Our team specializes in large-scale Multi-Content Delivery Network design and operations, performance telemetry and analytics, selection & interfacing with content origins via multiple workflows - dynamic ad insertion, manifest manipulation and integrating new player technologies.

Responsibilities

• Inspire, mentor and lead our team of software and data engineers, as they design, configure, operate and maintain systems, software and managed services for our subscribers, providing technical insight as required.
• Achieve effective resource management, user story mapping, sprint planning, review and retrospective meetings for the local team + associated resources across time zones as part of the design and delivery process.
• Host and encourage lively solution debate with the team, ensuring all valid input is heard, while identifying and encouraging subject matter expert contribution.
• Develop productive relationships with our third-party vendors and internal teams across the group that are critical to our progress, bringing a predictive and consistent approach to delivery, providing mediation as required.
• Enjoy the pressure and take pride with being the center of attention from our teams, senior & program management, change, capacity planning, cyber and other key pillars of the business - being able to provide cross-discipline situation/incident briefings and presenting progress to key stakeholders as needed.

• Bachelor's degree in Computer Science, Information Technology, or a relevant field is preferred.
• Demonstrable experience (2+ years) in an engineering leadership role.
• 4+ years of experience in engineering as an individual contributor.
• A track record in delivering and maintaining products and services via 24/7 on-call teams.
• Familiarity with Agile methodologies, e.g. scrum and kanban.
• A flair for communicating in spoken and written English, to a wide variety of nationalities.
• Operational knowledge of key internet technologies, eg TCP/IP, HTTP/S and DNS protocols.
• Skilled using software repositories, CI/CD pipelines and test automation.
• Effective use of SRE to achieve safe, consistent technology operations.
• An understanding of Content Delivery Networks, Streaming media delivery and OTT concepts for scaled Live and VOD content distribution is preferable – full training can be provided.

This position is eligible for company sponsored benefits, including medical, dental, and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $130,000 - $190,000 (bonus and long-term incentive eligible).

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [email protected].