Manager, Cyber Communications
- Full-time
- Business Segment: Operations & Technology
Company Description
We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.
Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. Our Diversity, Equity and Inclusion initiatives, coupled with our Corporate Social Responsibility work, is informed by our employees, audiences, park guests and the communities in which we live. We strive to foster a diverse, equitable and inclusive culture where our employees feel supported, embraced and heard. Together, we’ll continue to create and deliver content that reflects the current and ever-changing face of the world.
Job Description
This opportunity is become a key individual contributor in the NBCUniversal Cyber Security team and make an impact defending corporate resources, building relationships across business lines, and driving cyber defense across the business and the NBCU Enterprise. This position is responsible for creating and executing campaign packages to promote key cyber security messages across diverse audiences. It requires that the candidate gain deep understanding of NBCU Cyber services, industry-specific business risks, and the evolving cyber threat landscape.
Responsibilities:
- Develop strategy: Create, implement, and coordinate marketing and communications strategies across four threads:
- Service Portfolio: Market our cyber security services and communicate engagement process
- Program Initiatives: Communicate program initiatives and impact on user groups
- Human Risk Awareness and Training: Create engagement campaigns to educate the enterprise on cyber threats and protection measures
- Strategic/Business Status: Support leadership communication rhythms, creating content for executive briefings and cyber team updates
- Innovate campaign process:
- Generate innovative ideas for content, workflow solutions, and alternative communication delivery methods (e.g., non-email).
- Determine the clearest and most logical way to present information for greatest reader comprehension.
- Develop content in alternative media forms for maximum usability, with consistent voice across all documentation
- Collaborate with others: Work with business area communication leads, Information Security Officers, service leads, Cyber leadership, and cyber security subject matter experts to ensure messaging is accurate, cohesive, and effective
- Identify audiences: Identify target audiences and stakeholders for each campaign workstream to ensure targeted, relevant, and timely touchpoints
- Create content: Research, outline, write, and edit content, working closely with various departments to understand project requirements.
- Track effectiveness: Measure and report the effectiveness of marketing campaigns, events, and communication programs
- Manage content: Develop and manage content for the Cyber intranet, training library, communication workflows, and business briefings. Evaluate current content and develop innovative methods for improvement
- Maintain brand guidelines: Adhere to brand usage guidelines and develop brand templates
- Manage third parties: Oversee and collaborate with third-party vendors and contractors as needed to provide surge support for creative services, web development, and data analytics
- Organize events: Organize internal virtual and in-person training and awareness events
Qualifications
- 5+ years executing marketing and communication campaigns for Technology and Cyber Security markets required
- Ability to translate complex information into simple, polished, engaging content
- Effective copywriting and strong copyediting
- Strong in PowerPoint
- Efficiently use time with leadership to collect the intel required to craft the next step
- Experience in leading lines of questioning for discovery
- Comfortable driving actions and deadlines with Leadership
- Secure in raising concerns and flagging risks to project success
- Excellent time management
- Experience using project management tools to track and measure work
- Expert in email marketing best practices
Desired Characteristics:
- Cyber Awareness and Training experience a plus
- Strong graphic layout and design skills a plus
- Bachelor’s Degree in an IT related field and/or equivalent work experience
Fully Remote: This position has been designated as fully remote, meaning that the position is expected to contribute from a non-NBCUniversal worksite, most commonly an employee’s residence.
This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $90,000 - $125,000 (bonus eligible)
Additional Information
As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision.
NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.
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