Product Solutions Analyst

  • Full-time
  • Business Segment: Operations & Technology

Company Description

We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.

Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. Our Diversity, Equity and Inclusion initiatives, coupled with our Corporate Social Responsibility work, is informed by our employees, audiences, park guests and the communities in which we live. We strive to foster a diverse, equitable and inclusive culture where our employees feel supported, embraced and heard. Together, we’ll continue to create and deliver content that reflects the current and ever-changing face of the world.

Job Description

The ideal candidate will have a keen sense of editorial and production processes and will be passionate about optimizing workflows, creatively solving complex issues and contributing to the overall success of the NBCU News Group. Please note that this is a temporary Staff position with an end date of 12/31/2025.

  • Strong analytical and critical thinking skills to evaluate complex processes and identify areas for improvement
  • Proficient in process mapping and flowcharting techniques to visually represent and analyze workflows
  • Familiarity with workflow management software and tools (Visio, Figma, Lucidchart etc.)
  • Advanced skills using Microsoft Excel and PowerPoint
  • Strategic mindset and eagerness to learn in a fast paced environment
  • Document As-Is NBCU News Group workflows, and identify ways to standardize processes
  • Conduct analysis of As-Is workflows to uncover areas of potential optimization
  • Collaborate with cross-functional teams to design and implement new workflows to minimize manual steps and maximize efficiency
  • Create detailed To-Be process maps to articulate streamlined workflows and ensure clarity across the NBCU News Group
  • Gather and analyze data related to workflow performance, identifying key metrics and areas for improvement
  • Utilize data-driven insights to recommend and implement process enhancements
  • Research, evaluate and recommend technology solutions to future-proof NBCU News Group workflows
  • Develop and maintain documentation for new and improved workflows, ensuring consistency and transparency
  • Work with NBCU News Group product, development and engineering teams to integrate technology solutions that enhance workflow automation and efficiency
  • Collaborate with operational and editorial stakeholders to understand their workflow needs and pain points
  • Proactively identify innovative solutions and opportunities for continuous improvement in processes and systems
  • Develop training materials and provide guidance to stakeholders on new and updated workflows
  • Offer ongoing support to ensure successful implementation and adoption of process improvements
  • Establish and implement quality assurance measures to ensure adherence to standardized workflows

Qualifications

Must Haves:

  • Bachelor’s Degree in relevant field
  • 2+ Years of product experience

Nice to Have’s:

  • Newsroom experience
  • Media experience

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website.  Salary Range: $100,000-$110,000

Additional Information

NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

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