NBCUniversal owns and operates over 20 different businesses across 30 countries including a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, world-renowned theme parks and a premium ad-supported streaming service.

Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. Our Diversity, Equity and Inclusion initiatives, coupled with our Corporate Social Responsibility work, is informed by our employees, audiences, park guests and the communities in which we live. We strive to foster a diverse, equitable and inclusive culture where our employees feel supported, embraced and heard. Together, we’ll continue to create and deliver content that reflects the current and ever-changing face of the world.

Our Direct-to-Consumer (DTC) portfolio is a powerhouse collection of consumer-first brands, supported by media industry leaders, Comcast, NBCUniversal and Sky. When you join our team, you’ll work across our dynamic portfolio including Peacock, NOW, Fandango, SkyShowtime, Showmax, and TV Everywhere, powering streaming across more than 70 countries globally. And the evolution doesn’t stop there. With unequalled scale, our teams make the most out of every opportunity to collaborate and learn from one another. We’re always looking for ways to innovate faster, accelerate our growth and consistently offer the very best in consumer experience. But most of all, we’re backed by a culture of respect. We embrace authenticity and inspire people to thrive. 

The Direct-to-Consumer Technology team is seeking a Sr. Quality Engineering Lead, who will be responsible for the successful end-to-end test delivery in support of Peacock & International Propositions. This position requires strong communication skills, keen ability to understand system architecures, testing principles and agile methodologies. He/She will also be required to establish and maintain key relationships with various technology groups and test leads to oversee and utilize standard industry tools to plan, coordinate and test development of pre-release product from system, integration and functional levels.

• Orchestrate the end-to-end testing efforts to plan, design, execute and report the delivery of the features per Peacock Technology Roadmap.
• Lead multiple technical projects such as tooling assessment, Automation POC and implementation that align with QA objectives
• Manage offshore team of Quality Engineers and Specialists supporting coordination of end-to-end QA testing for Peacock features’ delivery across all the platforms including IOS, Android, Smart TVs, Roku, TVOS etc.
• Ability to lead design and architecture discussions to confirm on test scope and work with Quality Operations team to align on test coordination efforts for large, cross-team projects
• Manage, design, review test plans and provide accurate forecast of QA resource & effort estimations for deliverables
• Build a sustainable, professional and efficient stakeholder management, incl. QA Managers, Program Managers, Application Development Managers and Product leads.
• Participate in Technical Design Authority (TDA) meetings to plan and estimate QA efforts and provide features’ delivery timelines for Peacock proposition
• Act as a laison between development, program and QA teams to refine and enhance QA processes as continuous improvement initiative
• Proactively drive test priority and scope alignments and seek resolution with all stakeholders.
• Must be able to pivot testing focus based on the priorities to align with business objectives and manage expectations.
• Assist with classification and triage of defects/issues to prioritize, isolate, replicate and support resolution in JIRA
• Manage the creation, updates and status of issues detected during the test execution phase
• Report test execution status to QE Managers, Project Managers and Release Managers to ensure that all project deliverables are appropriately verified and approved for both distribution for owner verification and for final code deployment/ submission
• Support hiring, onboarding, coaching and mentoring team members and align with follow-the-sun operating model

Salary Range: $110,000 - $150,000

• Minimum 7 years’ of experience in Software Quality Assurance and Test management tools e.g. Test Rails, Quality Center, Xray
• Experience working with onsite/offshore resource model and Global Delivery teams
• Proficient in working with JIRA and Confluence
• Familiarity with Agile development methodologies and SDLC, especially with streaming media for OTT applications.
• Familiarity with current popular Connected Device/OTT (tvOS/Apple TV, Roku, Fire TV, Android TV, Xbox One, PS4, etc.)
• Familiarity with Project Management principles to support program delivery
• Familiarity with applications supporting video/media playback
• Experience with building test plans and coordinating QA/UAT with functional teams
• Ability to adapt/adopt new technology and solutions easily
• Good understanding of networking, SSL, firewalls, CDN, DRM
• Experience with Charles proxy, Splunk or similar logging tools and server logs itself
• Hands-on knowledge of using Postman, Browserstack, Witbe, Selenium, Cucumber, Cypress, JMeter, SoapUI, Github
• Must be able to learn and understand end-to-end Systems Workflows and its Architecture
• Master’s Degree in similar discipline.

Desired Qualifications

• Highly organized and able to prioritize and track multiple deliverable and projects
• Have prior experience with desktop, mobile and connected device and OTT development or support
• Ability to self-start, self-manage, meet deadlines, and learn from mistakes
• Understanding of DevOps principles and AWS cloud services
• Have a passion for digital media platforms and entertainment industries
• Enjoy working in a fast-paced environment with tight deadlines
• Experience in defining and maintaining automation framework is a plus
• Familiarity with basic product support a plus
• ISTQB Certification is preferred

NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access nbcunicareers.com as a result of your disability. You can request reasonable accommodations by emailing [email protected].