NBC Sports Next Sales and Customer Success Internships – Academic Year

  • Intern
  • Business Segment: NBC Sports

Company Description

If you think all the fun only happens in summer, think again! NBCUniversal has expanded our Academic Year Internship Program. As an Academic Year intern, you’ll get immersed in exciting work, experience our unique NBCU culture, and feel the real support and guidance for 2 whole semesters. 

The NBCUniversal Internship Program allows students to unlock their potential by contributing to big projects in meaningful ways that matter. To thrive as an NBCU intern, you are ready to bring your passion for media, entertainment, and technology along with your desire to learn each day. 

In addition to our internships being paid, we will also offer the following for our Academic Year interns: 

  • Paid time off for mental health, school exams, and personal holidays. 
  • Robust networking, learning and development opportunities. 
  • Complimentary Peacock subscription during your internship. 
  • Free admission to Universal Parks to use during your internship. 
  • Access to mental health resources including counseling sessions. 

Academic Year Recruitment Timeline:   

  • April 8 – April 26: Applications Open (may close early due to applicant volume)  
  • Mid-April – Late May: First round video interviews   
  • Early – Mid June: Second round interviews  
  • Late June – Early July: Selected candidates receive offers  

Job Description

Academic Year Internship Program: 

  • Applications Close: April 26th at 11:59pm ET. Pro Tip: Submit your application as soon as possible – applications could close earlier due to applicant volume!  
  • Program Dates: September 16, 2024 – April 18, 2025  
  • Time Commitment: 16-24 hours per week. Exact schedule to be determined based on business need.  We will do our best to accommodate course schedules. 
  • Format: Opportunities listed will require an intern to work in Orlando, FL.   

To Apply: 

  • Submit a one-page resume that outlines your work experience, accomplishments, and your graduation month and year. 
  • Submit a cover letter that highlights your passion for NBCUniversal, the locations (listed below) you are open to for internships, and your top areas of interest (opportunities listed below). 
  • Upload a transcript (unofficial transcripts are fine) that confirms your status as an actively enrolled student in a degree-granting program. 

NBC Sports Group     

NBC Sports connects people to the moments that matter most and serves sports fans 24/7 with premier live events, insightful studio shows, and compelling original programming. The sports media company presents premier content across linear platforms NBC, USA Network, Golf Channel, and Olympic Channel: Home of Team USA, as well numerous digital sites, including Peacock. It also consists of NBC Sports Next, a subdivision of NBC Sports and home to all NBCUniversal digital applications in sports and technology within its three groups: Youth & Recreational Sports, Golf, and Betting & Gaming. NBC Sports possesses an unparalleled collection of media rights agreements, partnering with some of the most prestigious sports properties in the world: the International Olympic Committee and United States Olympic and Paralympic Committee, the NFL, NASCAR, INDYCAR, PGA TOUR, Notre Dame, The R&A, PGA of America, USGA, Churchill Downs, Premier League, Tour de France, Roland-Garros, and many more.     

NBC Sports Next   

NBC Sports Next is a subdivision of NBC Sports and home to all NBCUniversal digital applications in sports and technology within its three groups: Youth & Recreational Sports, Golf, and Betting, Gaming & Emerging Media. NBC Sports Next is fueled by its mission to innovate, create larger-than-life events and connect with sports fans through technology to provide the ultimate in immersive experiences.    

Areas of placement may include, but are not limited to:  

  • GolfPass Direct-to-Consumer Services – direct-to-consumer is a key priority for GOLF with fast moving and aggressive growth goals. This role must operate with a startup and entrepreneurial mentality, a quick learner, that works in a deep partnership with stakeholders across the business.   

  • GolfNow Sales – this intern will have exposure to all levels of the GolfNow Sales organization and will collaborate internally with other teams such as Sales Operations, Activations, Plus Business Services and more.       

  • GolfNow Sales Operations – interns in this role will support the Sales team and other departments to create and streamline operational processes to help sell, implement and support our products & services. A major function of the team is to manage Salesforce CRM for the organization, which is used for managing accounts, cases, orders, and sales opportunities.  Interns in this role will assist with various clean-up and audit projects involving Salesforce and Excel and be communicating with department managers.  

  • Customer Success (Content Enablement) – the Customer Experience internship will focus on multiple aspects of the customer experience in positions such as Project Management, Training, or Customer Success.  This intern will work  specifically with our technical writers to create customer-facing content to drive adoption of our multiple platforms, assist with Enablement activities to create and deliver training to the Customer Success teams. 

Qualifications

Basic Requirements: 

  • Must be actively enrolled in a degree-granting program at an accredited institution during the entire duration of the program (September 2024 through April 2025). December 2024 graduates are not eligible for our 2024-2025 Academic Year Program. 
  • Current class standing of sophomore or above (30 credits). 
  • Must be authorized to work in the United States throughout the entire duration of the internship (September 2024 to April 2025). Visa sponsorship is not available for this position. 
  • Must be available to work 16-24 hours per week from September 16, 2024 to April 18, 2025.  
  • Must be willing to work in Orlando, FL.  

Desired Characteristics: 

  • Students with class standing of junior or above preferred. 
  • Cumulative GPA of 3.0 or above. 
  • For GolfNow Sales and Sales Operations: Basic knowledge of Salesforce CRM preferred.  

The hourly rate for undergraduate student interns is $17.00.  

The hourly rate for graduate student interns is $18.00.  

INFORMATION FOR INTERNATIONAL STUDENTS ATTENDING U.S. UNIVERSITIES: 

To participate in NBCUniversal’s 2024-2025 Academic Year internship program, you must confirm at the time of interview that you will be able to provide US work authorization documentation for the entire duration of the internship. Since the NBCU Academic Year Internship Program spans the traditional “Fall” and “Spring” semesters, you should talk to the DSO at your school’s International Students Services Office about your need to apply for CPT work authorization twice to ensure you are authorized to work both semesters and throughout the entirety of the program. 

Please also note that future visa sponsorship at NBCUniversal is rarely available for post-grad employment opportunities. 

NBCUniversal is an E-Verify company, requiring all employees to have an active Social Security number. Any candidate receiving an internship offer must complete Form I-9 with their Social Security number within 3 days of hire. 

Additional Information

NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

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