Automotive Parts Specilalist / Service Advisor

  • 5602 E Thomas Rd, Phoenix, AZ 85018, USA
  • Full-time

Company Description

Tony's Auto Service Center

480-945-7788

MUST HAVE AUTOMOTIVE PARTS EXPERIENCE

About Our Independent Repair Facility: Celebrating 60 years in business, family owned and operated. MONDAY THROUGH FRIDAY WORK WEEK, 7AM-5:30PM.

ASE Certified Master technicians, AMI Certified Shop Manager, and BBB Accredited Repair Facility.

Job Description

About The Position:

-          Customer Service, professionally assisting customers both on the phone and in-person, assist in scheduling appointments for drop off and pick up.

-          Parts look-up, inventory, and parts ordering using Mitchell1 through Repair-link, NAPA Pro-link, O’Reilly’s First call, Worldpac, Nexpart, and Wiseconnect.

-          Transfers technician notes into electronic repair orders and estimates parts needed by working with technicians and manager to correctly quote jobs and provide customer with inspection notes.

-          Maintaining in-house parts/supply stock and tracking parts orders to facilitate job efficiency for technicians.

-          Assist Lot Attendant/Driver when needed – parking vehicles, pre-service vehicle write-ups, and occasionally giving customer’s a ride in courtesy shuttle.

-          Job can be very dynamic and requires ability to multitask, confidence in using computers, and able to manage personal and technician workflow.

-          Technical automotive parts application knowledge.

Qualifications

Required Candidate Qualifications:

-          Clean driving record and valid driver’s license.

-          Knowledge of automotive parts/ordering – preferred 3 years automotive parts/service experience.

-          Professional personal image and excellent communication skills.

-          Consistent attendance record.

-          Automotive Shop Management software familiarity – preferably Mitchell1 knowledge.

Preferred Candidate Qualifications:

-          Experience as automotive parts manager/service writer/service manager

-          ASE Parts and/or ASE Service Advisor certification

-          AMI credits are a plus

-          Independent Repair Shop experience and/or Parts Counter experience

Additional Information

Pay/Benefits:

-          $40,000 - $45,000

-          Vacation, Bonus Incentives, 401K, Disability, And Health Insurance

-          Monday – Friday work week

Tony's Auto Service Center

5602 E. Thomas Rd.

Phoenix, AZ 85018

 Resumes can be emailed to [email protected] We have been emailing candidates for further consideration, if you applied please check your emails and respond if interested. 

All your information will be kept confidential according to EEO guidelines.