Mystic Cruises is a leading expedition ocean cruise line that offers an intimate and eco-friendly way to explore some of the most breathtaking destinations in the world. We provide a five-star service that brings our guests up close and personal with the beauty of nature, from Antarctica to the Arctic region, Northern Europe to the Mediterranean. Our ships are designed to sail into landmark cities and small, exclusive ports that larger vessels cannot reach, providing our guests with unforgettable experiences.

At Mystic Cruises, we are committed to environmental sustainability and have implemented innovative technologies on our ships to minimize our impact on the environment. We also believe in the value of our employees and encourage them to share their thoughts and ideas, fostering a culture of creativity and innovation.

If you are passionate about travel, committed to sustainability, and eager to contribute your ideas to a team that values collaboration and innovation, then Mystic Cruises might be the perfect place for you. We are looking for talented individuals who want to be a part of our DNA and help us continue to provide exceptional experiences to our guests. Together Cruising the World! Come join us!

About the Role

We are looking for a highly organized and detail-oriented Port Operations Administrative to support the Group's cruise operations activities. This role combines operational administration, financial control, and stakeholder coordination, ensuring the accurate processing of operational and financial information while supporting the efficient execution of port-related activities.

Key Responsibilities

• Provide administrative and financial support to the Group's cruise port operations, ensuring the accurate recording and processing of operational transactions.
• Review, verify, and process supplier and service provider invoices in accordance with internal procedures and contractual agreements.
• Verification and cross-checking of submitted line items to ensure their alignment with the operational practices reported by ship management. Ensuring that all services charged are consistent with previous port calls and aligned with expected budgetary provisions.
• Ensure the timely and accurate allocation of costs and supporting documentation within the company's financial systems.
• Maintain and control operational and financial records, ensuring compliance with internal policies and audit requirements.
• Support month-end closing activities by coordinating with Finance, Accounting, and Operations teams.
• Perform reconciliations and validation of financial and operational data to ensure accuracy and consistency.
• Assist in the preparation of management reports, operational performance data, and financial analysis.
• Monitor deadlines and ensure the timely completion of administrative and financial processes.
• Liaise with suppliers, port agents, service providers, and internal stakeholders to resolve operational and financial queries.
• Contribute to the continuous improvement of administrative and operational processes.

Qualifications & Experience

• Bachelor's degree in Accounting, Finance, Business Administration, Management, Maritime Studies, or a related field.
• 2–5 years of professional experience in administration, finance, accounting, operations support, or similar functions.
• Previous experience within the maritime, port operations, shipping, logistics, or cruise industry will be highly valued.
• Solid understanding of accounting principles, invoice processing, and financial controls.
• Experience working with ERP systems and financial management platforms is an advantage.
• Advanced proficiency in Microsoft Office applications, particularly Excel.
• Fluent in English, both written and spoken (mandatory).
• Portuguese language skills will be considered an advantage.

Key Competencies

• Strong analytical and problem-solving abilities.
• Excellent attention to detail and commitment to accuracy.
• Strong organizational and time management skills.
• Ability to manage multiple priorities and work effectively under deadlines.
• Excellent communication and stakeholder management skills.
• Collaborative mindset with the ability to work across multicultural and cross-functional teams.
• High level of integrity, accountability, and professionalism.
• Proactive approach with the ability to work independently and take ownership of responsibilities.