• Mystic Cruises is a leading expedition ocean cruise line that offers an intimate and eco-friendly way to explore some of the most breathtaking destinations in the world. We provide a five-star service that brings our guests up close and personal with the beauty of nature, from Antarctica to the Arctic region, Northern Europe to the Mediterranean. Our ships are designed to sail into landmark cities and small, exclusive ports that larger vessels cannot reach, providing our guests with unforgettable experiences.

  At Mystic Cruises, we are committed to environmental sustainability and have implemented innovative technologies on our ships to minimize our impact on the environment. We also believe in the value of our employees and encourage them to share their thoughts and ideas, fostering a culture of creativity and innovation.

  If you are passionate about travel, committed to sustainability, and eager to contribute your ideas to a team that values collaboration and innovation, then Mystic Cruises might be the perfect place for you. We are looking for talented individuals who want to be a part of our DNA and help us continue to provide exceptional experiences to our guests. Together Cruising the World! Come join us!

The Crewing Officer & Recruiter is overall responsible for the scheduling of the current crew pool and the hiring of new crew for both Mystic Cruises as well as Mystic Ocean. In order to ensure a smooth operation onboard all vessels, he/she will have close communication with the Senior Crew Manager to identify the upcoming need and he/she ensures that positions are published well in advance to attract the correct candidates for the positions. 
Together with the Senior Crew Manager, the Crewing Officer & Recruiter is responsible for the vessel rotation planning and monitoring of signed off crew, to ensure that all crew receive a new assignment well in time to guarantee their employment within the company. 

The role of Crewing Officer & Recruiter offers an exciting and fulfilling opportunity to have an impact on the crew and directly impact the daily operation.

This position is based in Porto, Portugal.

As Crewing Officer & Recruiter you will:

Undertake direct responsibility for 1 vessel and supervising responsibility for 4 Expedition Vessels (and growing).
 

• Correct Certificates of Competency
• Adequate skills and knowledge for the specific assigned crew
• Operational Manning Levels

Administration of Seagoing Personnel including:

• Managing crew changes for allocated vessels
• Compilation and management of sea staff contracts
• Travel, Visa and relevant joining documentation management
• Crew Management using the Company Crew Management System (Radiant Fleet)
• Constant communication and interaction with crews including regular vessel visits

Seagoing Personnel recruitment which includes:

• Keeping abreast of all statutory manning regulations and any relevant changes
• Establishing manning requirements through a solid manpower plan
• Verification of seafarer certification and qualifications
• Screening and initial evaluation of candidates
• Liaising with the relevant Superintendents/Managers for interview and approval of candidates
• Establishing and maintaining relationships with Crewing Agencies
• Establishment and management of a seafarer pool which can be drawn from to man managed vessels, support other operations in the region and new start-up projects and contracts
• Recruitment and relationship visits to assigned agents.
• Prepares and publishes the positions in Smartrecruiters to attract candidates
• Overall manages Smartrecruiters for the HR Seagoing department

Seagoing Personnel planning which includes:

• Maintaining the planning state for all assigned vessels using the company crew management system
• Ensure crew leave cycles are properly managed and that crew are relieved on time
• Maximize crew availability by constantly reviewing crew movements and maintaining contact with off-duty crew
• Management of crew certification validity and expiries
• Ensuring pre-joining routines for returning crew are properly managed

• Ensuring pre-joining routines for new-joining crews are properly managed and sufficient time is allocated for assessment/evaluation, company inductions and company safety systems familiarizations.
• Ensure all crew joining the vessel have completed required training before embarking
• Determine gaps in training against the company Training Matrix
• Ensure compliance per MLC regulation for office as well as Seagoing Personnel
• Coordination across the region for the efficient use of manning agencies and pool seafarers

General duties and expectations will include:

• The Crewing Officer & Recruiter will be part of the HR Seagoing Department and will be an integral part in ensuring maximum efficiencies and utilization of crew
• The Crewing Officer & Recruiter is the proxy for the Senior Crew Manager – HR Fleet Seagoing Personnel

Requirements:

• Preferable German Speaking
• Minimum of 3 years’ experience in Crewing with a minimum of 1 years in a Crewing Officer role
• Extensive knowledge of the relevant Maritime legislation including STCW 2010 (Manila amendments), MLC, SOLAS and Flag State Authority regulations.
• Well-established network of industry contacts including manning agencies, flag state administration staff and seafarers.
• Strong communication skills and can talk to vessel crews with confidence and from a position of knowledge
• You have the ability to get people on board, and drive change as well as the ability to create structure for others and put things in writing that give others clarity and direction.
• Strong knowledge of Cruising Industry is an advantage.
• Seafaring Experience would be an added advantage.
• Good to Expert user of Microsoft Office suite including Outlook, Excel and Powerpoint.
• Experience in Recruiting
• Experience with accounting and finances are an added advantage.