Our client is a well-established laundry services business located in the city centre of Abuja, FCT.
We are seeking a smart, organized, and customer-focused Front Desk Officer to join our client team. The ideal
The candidate will be the first point of contact for customers, ensuring excellent service delivery while
managing front desk operations efficiently in a fast-paced laundry business environment.

• Welcome and attend to customers in a friendly and professional manner 

• Receive, tag, and document laundry items accurately 

• Issue receipts and manage order tracking systems 

• Handle customer inquiries, complaints, and service requests promptly 

• Coordinate with laundry and delivery teams to ensure timely processing of orders 

• Manage cash, POS transactions, and daily sales records 

• Answer phone calls, respond to messages, and provide service information 

• Maintain cleanliness and organization of the front desk area 

• Keep records of customer details and service history

• Minimum of OND/HND/BSc in any relevant field 

• 2–3 years’ experience in a customer service or front desk role (experience in laundry or retail is an advantage) 

• Strong communication and interpersonal skills 

• Basic computer knowledge and familiarity with POS systems 

• Good organizational and multitasking abilities 

• Ability to work with minimal supervision 

• Professional appearance and positive attitude 

Key Skills:

• Customer service excellence 

• Attention to detail 

• Time management 

• Problem-solving skills 

• Team collaboration 

Working Conditions:

• Must be willing to work weekends and shifts where necessary 

• Fast-paced, customer-facing environment 

The remuneration is competitive, along with other benefits.

The submission deadline is April 30, 2026. Interviews are on a rolling basis to this date. Only shortlisted candidates will be contacted.

Further assessments will be required.