Our client in the Fashion Industry urgently requires the services of a suitably qualified candidate to fill the position of a Business Administrative Lead. This luxury fashion retail brand has a passion for integrity, craftsmanship, artistry, and providing their consumers with the ultimate, quality experience. The ideal candidate will be a natural people person and will be responsible for establishing great working relationships focusing on team engagement, empowering the team to reach their full potential and achieve their individual goals.

• Responsible for the financial success and smooth operation of the business, as well as the resolution of any customer situation
• Supervise daily administrative operations of the business
• Carry out basic financial recording responsibilities to ensure that financial transactions of the business are accurate and up to date
• Ensures the store’s continuous delivery of the brand’s Customer Service to meet or exceed customers’ expectations and satisfaction.
• Ensures adequate stock and range of inventory are available at the right time to meet the business objective.
• Ensuring optimal Vendor and Customer relationship management - to establish and develop relationships that would create additional opportunities for the business
• Undertake client and vendor service reviews on a regular basis (6m or 12m) to ensure client and client satisfaction.
• Collating sales report to share with vendors and management
• Ensures all product delivery information is registered to the system in a timely and accurate basis.
• Update e-commerce website of the business and ensure the online inventory is accurately maintained
• Ensures all Brand-specific and generic marketing and promotional activities are implemented in the store
• Ensures loss and prevention procedures are implemented as required to protect company assets and properties from any form of loss including internal and external theft.
• Ensures the day-to-day cash operations and security measures comply with company policy and procedures
• Reports to respective managers and relevant authorities any breach of company policy or procedures concerning cash in order to protect the company’s monetary assets.
• Ensures the store’s hygiene, housekeeping and maintenance are in line with the store’s standards, policies and procedure.
• Monitor operations performance and drive issue resolution needed.

Basic Qualifications 

• Minimum 3 years, administrative, business management experience 

Preferred Qualifications 

• BA/BS degree in business administration a related field, or equivalent experience 
• Knowledge of MS Office, efficient use of systems and computer 
• Technology savvy 
• Client relationship management 

The deadline for submission is Febuary 29, 2024. Interviews are on a rolling basis to this date. Only shortlisted candidates will be contacted.

Remuneration is competitive.