Our client is an upscale restaurant located in New GRA, Port Harcourt. They seek to hire an Operations Manager / GM to oversee all aspects of a restaurant's daily operations and ensure that everything goes smoothly. They supervise all kitchen and front-of-house activities, and payments and are also responsible for maintaining the business's reputation. To handle their various responsibilities, restaurant managers rely on well-developed multitasking, delegating, and prioritizing abilities. They may also meet with vendors, source new suppliers, manage payroll, and analyze a restaurant's budget. The GM oversees the complex operations of full-service restaurants across and reports directly to the CEO.

• Assists in organizing and directing full-service restaurant operations for the restaurant to maximize profitability while upholding the company’s mission, values, policies, quality, and guest experience standards
• Works to develop, implement, and monitor standard operating procedures for restaurant operations
• Executes departmental goals and functionally works with a team of General Managers, working closely with each to understand operational needs, provide training and motivation, and encourage interdepartmental collaboration
• Analyzes financial data and develops strategies around offerings, pricing, and promotions aimed at increasing efficiencies and driving sales  
• Analyzes competitor concepts and makes informed recommendations about concept development
• Partners with the Culinary Team, Marketing Team, and Product Team to develop new concepts
• Works with the Design and Construction Team on the development of the physical spaces of new stores as well as renovations and additions to existing stores

• Analysing financial records

• Reviewing or upgrading menus

• Performs other duties as required or assigned

• Bachelor’s Degree
• 8+ years of management experience in high-volume, high-quality, full-service restaurants
• Exceptional communication, leadership, motivational and team-building skills  
• Demonstrated problem-solving, organizational, analytical, and business management skills
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, etc.)
• Experience with Point-of-Sale platforms
• In-depth knowledge of Italian cuisine
• An experienced expat would be preferred 

The remuneration is competitive along with other benefits.

The Deadline for submission is January 30, 2023. Interviews are on a rolling basis to this date. Only shortlisted candidates will be contacted.

Further assessments will be required.