Front Desk - Administration Officer

  • Full-time

Company Description

Our client is an indigenous oil and gas servicing company that provides a vast range of services ranging from vessel chartering, vessel management, and terminal & port operations. They seek to hire a Front Desk Officer. 

 

Job Description

  • Reporting to management and performing administrative duties.
  • Answering telephone calls, as well as screening and forwarding calls.
  • Scheduling and confirming appointments, meetings, and events.
  • Welcoming and assisting visitors in a friendly and professional manner.
  • Handling basic inquiries and sorting mail.
  • Copying, scanning, and filing documents.
  • Monitoring office supplies and ordering replacements.
  • Keeping the reception area tidy and observing professional etiquette.
  • Performing other administrative tasks, if required.
  • Keep records of customer interactions, process customer accounts, and file documents
  • Follow communication procedures, guidelines, and policies
  • Receive letters, packages etc. and distribute them
  • Prepare outgoing mail by drafting correspondence, securing parcels etc.
  • Check, sort and forward emails
  • Monitor office supplies and place orders when necessary
  • Keep updated records and files
  • Monitor office expenses and costs

Qualifications

  • Bachelors Degree or HND
  • 2 to 5 years work experience 
  • Proven experience as front desk representative, agent or relevant position
  • Familiarity with office machines (e.g. fax, printer etc.)
  • Knowledge of office management and basic bookkeeping
  • Committed to ensuring the safety of employees and guests at all times
  • Uphold safe and efficient workplace policies and practices
  • Friendly and approachable with an outgoing personality
  • Cooperative, positive, and optimistic
  • Excellent customer service skills
  • Excellent Marketing skills
  • Basic numeracy skills
  • Able to prioritize work, handle pressure and take confident day-to-day decisions
  • Ability to maintain a professional appearance and behavior
  • Ability to communicate effectively in person, in writing, and over the telephone

Additional Information

The deadline for submission is April 30, 2023. Interviews are on a rolling basis to this date. Only shortlisted candidates will be contacted.

Remuneration is competitive