Our client is premium boutique beauty and hair salon in Victoria Island. They urgently seek to hire a Store Manager. 

The ideal candidate should be articulate, detailed, and diligent to handle all matters relating to business development, staffing, finance, and inventory management. To be successful in this role, you should be highly organised, numerate, able to manage teams, articulate, and able to deliver under pressure.

Apply if you are passionate about the beauty industry. If you enjoy leading people and exhibit high standards. This is a leadership role that requires a high level of organisational and leadership skills. There is the growth potential for this role depending on performance. 

Inventory Management

• Maintain stock reports and review stock levels of all products
• Maintain records of all procurement
• Procurement of goods and maintenance of procurement records

Bookkeeping, Finance, and Inventory Management

• Maintain sales and purchase records for products and ensure it’s accurately reflected in the systems
• Track the payments received from clients
• Download and review relevant reports from systems on a daily and weekly basis
• Produce custom reports using excel
• Keep updated records of costs and revenues (e.g. daily, monthly, and quarterly)
• Ensure that all bookings are entered in the Salon Management system and all transactions are fully settled to the bank account
• Cost management - helps to ensure that the salon is profitable and that targets are met.
• Work with the MD to set revenue and costs targets

Salon Operations Management

• Problem-solving when there are issues relating to facilities - be able to bring a successful resolution
• Oversee the cleaning of the salon to ensure it is always spotless
• Ensure that the salon equipment including chairs, mirrors, and side tables is maintained to the highest standard.
• Arrange for regular maintenance services for all equipment
• Opening and/or closing the salon during business hours.
• Develop and document policies and procedures relating to salon operations
• Oversee the delivery of online product sales
• Reporting on salon operations and performance
• Remaining organized and meeting deadlines.
• Apply hygiene practices across all beauty stations.
• Ensure all salon services meet high-quality standards.
• Oversee compliance with health and safety standards.

Business Development

• Develop and share promotional Ideas for services and products.

• Submit weekly work plans and reports

• Drive social media management of the salon

• Look out for strategic opportunities to grow the business

Team Coordinator

• Sourcing, recruitment, training, performance reviews, disciplining and dismissing staff members
• Ensure that the right staff are retained
• Ensure that the skill set of the staff is appropriate
• Manage staff roster and annual leave plan - update for staff absence
• Ensure that sufficient staff are available to attend to client bookings
• Ensure that all staff comply with policies and procedures and safety regulations
• Development of policies and SOPs related to staff activities
• Maintain records of staff members which includes their salaries and working schedules.
• Implement control measures to ensure that staff act correctly at all times
• Identifying training needs for staff and scheduling training as needed
• Lead team meetings include preparing an agenda that has been reviewed/approved by M.D
• Leading the service delivery team, managing conflict, and ensuring the team's processes and tasks are carried out efficiently.
• Organize events to increase staff motivation and engagement.
• Monitoring data on productivity

• University graduate
• Proven experience in a busy salon or spa environment as a manager is essential
• At least 3 years of work experience.
• Experience in customer service, finance, leadership, and logistics may be advantageous.
• Good computer skills and the ability to use business support software.
• Ability to produce reports in Excel and Word
• Strong customer service, project management, and quality control skills.
• Good resource planning skills.
• Excellent leadership and customer service skills.
• Knowledge and passion for the hair and beauty industry is an advantage
• Excellent communication skills and excellent command of the English language
• Maintain professional appearance and a positive attitude
• Basic bookkeeping knowledge
• Excellent organizational skills

The deadline for submission is August 30 2023. Interviews are on a rolling basis to this date. Only shortlisted candidates will be contacted.

Remuneration is competitive