Our client is a Transport Network Company professionally supporting its clients timely,
efficiently, securely, affordably, and professional services to assist them in reaching their
desired destination, while providing exciting career and wealth generation opportunities for its
drivers, partners, and other stakeholders.
Riding on a robust and user-friendly smart technology interface, their goal is to be the known for
a renowned safe, affordable, and punctual ride hailing / sharing service in the transport industry
and to develop and maintain a best -in -class infrastructure to ensure employee satisfaction,
which drives customer loyalty leading to sustained profit growth and creating improved company value.
They seek to hire a Social Media – Community Manager to join their growing team and promote
their business goals and objectives.

• Oversees all company social media accounts management on all channels of the company such as Facebook, YouTube, Twitter, Instagram, Pinterest, LinkedIn, Google+, etc.

• Responsible for ongoing updates about the brand and service of the company in social media accounts to engage customers.

• Understand the interest of the audience of the business to effectively engage with clients and potential customers

• Keeping up to date with any new changes on social media platforms to stay ahead on social media such as which is the best platform to promote the brand and engage customers.

• Develops engaging, creative, innovative content for regularly scheduled posts, which enlighten audiences and promote brand-focused messages

• Coordinates social media messaging with advertising departments, brand managers, and quarterly or seasonal company goals

• Audits and analyses social media presences, including digital advertising costs and returns

• Analyses social media campaigns with tracking systems to gather visitor data and determine efficacy and areas for social media campaign improvement

• Monitors and develops reports on competitor activity within social media spaces

• Create simple graphic designs using tools like Canva etc.

• 2-5 years and above related experience and/or training; or equivalent combination of education and experience
• Experience working in a similar role working in a ride hailing business is a plus
• Excellent observation abilities
• Capable of working independently and with minimum supervision
• Has logical approach to identifying and evaluating issues and problem-solving
• Well-developed organizational skills with the ability to prioritize multiple assignments
• Displays awareness of the need for confidentially in sensitive matters
• Demonstrated job commitment and personal flexibility to meet changing expectations
• Commitment to self-development and expansion of knowledge
• Ability to Conduct and Evaluate Research
• Demonstrate Working Knowledge and Expertise
• Good Decision Making
• Excellent communications both verbal and written
• Excellent interpersonal skills
• Good Analytical skills
• Has strong knowledge in the use of social media tools
• Evidence of continuous development by staying abreast with trends
• Excellent commands over excel and word

Deadline for submission is December 20, 2021. Interviews are on a rolling basis to this date. Only shortlisted candidates will be contacted.

Remuneration is competitive