MyTime is a fully integrated scheduling, payments, and automated marketing platform, specializing in large multi-location chains and franchises. Our mission critical software -- which includes in-store scheduling and online booking, client record management, email and SMS marketing, and a full point of sale for handling payments -- is used in every aspect of the customer journey. Our customers rely on their service businesses to remain competitive in the age of Amazon, and they need a next generation POS to help them achieve this growth. We aspire to be the “operating system” of their business.

We also made it easy to plug our online booking, payments and messaging capabilities into the places customers are found today, including Google Search, Facebook, Instagram, and the merchants’ own websites and mobile apps. Upon adopting MyTime, our customers see average revenue growth of up to 30% through improved operational efficiency, greater customer retention, and access to new customer acquisition channels.

Our product is used at over 14,000 locations across the globe, ranging from single-location sole proprietors to multi-billion dollar Fortune 500 chains. As a completely cloud-based solution, MyTime is designed for quick and easy deployments. It’s lauded for its ease-of-use and short ramp-up time, having won numerous awards such as the Best Commerce Product of 2017 from the Local Search Association.

MyTime is backed by Upfront Ventures and Khosla Ventures and was founded by Ethan Anderson, a successful serial entrepreneur whose first startup, Redbeacon, won TechCrunch50 in 2009 and was acquired by The Home Depot.

Come help us realize our vision of becoming the world’s leading online scheduling and local commerce platform!

The Finance & Operations Associate supports the Director of Legal and Operations with day-to-day activities across human resources, operations, payroll, and customer invoicing. Your day-to-day tasks involve onboarding and offboarding employees, payroll administration, generating customer invoices and managing accounts receivables, performing reconciliations and business analyses, and assisting with new customer configurations. This role is well suited for someone who is comfortable being part of a fast-paced deadline-driven environment and is process oriented, preferably has 1-2 years of Financial Planning & Analysis (FP&A) experience, and enjoys taking ownership of their work to ensure perfect outcomes every time.

Key Responsibilities

●       Handle general administrative needs including filing company paperwork, managing the key company dates calendar, tracking company property and employee hire dates, and preparing ad hoc reports.

●       Administer and assist in our contract management process, including tending to contract renewals, sending documents for signatures, managing our template and form library, tracking work order requests, filing documents, and retrieving and reviewing documents to answer internal business questions.

●       Provide support in client billing by helping to gather engineer timesheets, updating internal trackers, creating invoices, processing vendor W9s, submitting invoices to client portals, tracking complex payment schedules, following up on outstanding bills, charging late fee penalties and troubleshooting complex billing enquiries.

●       Track all employee changes impacting payroll to ensure proper processing (hires, terminations, bonuses, expenses, changes, PTO/sick leave) across the international teams.

●       Onboard new employees, complete I-9 verifications, prepare wage change letters, and resolve questions employees may have regarding timesheets, benefits, work policies, company property etc.

●       Manage terminations and assignment end dates, employment contract renewal reminders, and facilitate the return of company property.

●       Maintain and update employee files, and identify and escalate any HR issues, concerns, or trends to the Director.

●       Occasionally lead special projects relating to optimizing our client strategies, functional research and process-building, vendor comparisons and selections, auditing and performing client billing reconciliations, and any such problem-solving task as may be allocated to you from time to time.

●       Implement operational processes to help the company run smoothly and, in partnership with the rest of the team, develop cross-organizational efficiency improvements.

●       Bachelor’s degree, preferably with a major in a quantitative field such as mathematics, economics, or finance/accounting.

●       Excellent verbal, written, numeracy and critical-thinking skills.

●       Ability to think, plan, and execute multiple projects concurrently and work collaboratively and successfully in a complex remote environment.

●       Highly organized and analytical, with an extremely keen attention to detail.

●       Ability to complete a high volume of tasks and projects independently, while knowing when to escalate issues or seek additional support from the rest of the team.

●       Responsible and has professional discretion to appropriately handle confidential and sensitive company and employee information.

●       Passionate and hungry about capitalizing on the learning and growth opportunities within the organization.

●       Knowledge or interest in business process analysis, data analysis, performance and financial metrics, and management strategy.

Preferred but Not Required:

●       2+years in a Financial Planning & Analysis (FP&A) function (business operations, legal operations, finance operations or HR operations)

●       Some experience in QuickBooks preferred, but not required

This role can be done remotely as long as you're willing to work during Pacific Time zone standard business hours.  Minimum 40 hours per week required.

We offer a competitive salary, opportunities for advancement, an attractive bonus/promotion structure and equity, depending on your experience and performance.

MyTime is an incredible place to work and grow your expertise!  We offer a transparent and exciting startup culture that is singularly focused on empowering people to make an impact in their jobs. We’re growing fast and solving a big problem, providing our employees the opportunity to make the tremendous impact that leads to true professional fulfilment. 

If you're interested, we'd love to talk!