More Than Just Care, It’s Community  

Imagine doing meaningful work in a place where people vacation. That’s life at Munson Healthcare - northern Michigan’s largest healthcare system, with eight award-winning community hospitals serving over half a million residents across 29 counties.  

If you want a career in healthcare and a lifestyle most people only dream about – with freshwater lakes, scenic trails, charming downtowns, a vibrant arts scene, and endless outdoor adventures - you might just be Munson Material. To us, that means teammates who live by our values of excellence, teamness, positivity, creativity, and a commitment to creating exceptional experiences for our patients and each other. Join a team that delivers outstanding care in one of the most beautiful regions in the country.

Invested in You  

• Grow: Tuition reimbursement, in-person and online development, and access to our career hub to help you advance. 

• Thrive: Full benefits, paid holidays, generous PTO, employee discounts, and free individual retirement counseling.  

• Be Well: Free wellness platform for you and your family, plus personalized support for personal or family challenges. 

• Be Heard: Share your ideas and help shape the way we work through improvement huddles, employee surveys, and town hall meetings  

A Day In The Life

This position is responsible for posting insurance and patient payments into the billing software according to an explanation of benefits, or patient pay stubs.  

This person will have to have excellent computer skills to be able to maneuver through multiple websites to find the insurance explanation of benefits, match them up with payments that have been deposited in the bank, and download them to be posted electronically or manually. 

• Keeps current with changing insurance reimbursements and contracts, and shares pertinent information with team members. 

• Performs timely application of all payments received. 

• Performs prompt research of all unidentified payments. 

• Receive and review insurance remittances and/or other documentation for completeness and compliance with financial policies, procedures, and contractual requirements. 

• Exercise sound judgment regarding situations that may need coordinator/management involvement. 

• Possess the ability to complete duties within a number of deadlines associated with this position. 

• Perform prompt research of credit balances, including the initiation of refund monies to the proper payer(s) per Hospital policy. 

• Prepare daily bank deposits and HBOC Deposit Recap. 

• Effectively deal with a variety of people/departments on various issues. 

• Review and document procedures as appropriate. 

• Demonstrate understanding of Hospital reimbursement contracts. Determine if payment received is in accordance with the payers’ required reimbursement. 

• Process bad debt remittances received from agencies. 

• Process and post credit card payments. 

• Responsible for downloading, processing and posting various electronic remittances. 

• Perform all cash related duties and posting for all facilities. 

• Prepare and balance monthly deposit recaps and maintain file retention for all facilities. 

• Process credit adjustments. 

• Discern outside contracted providers’ payments and post to the appropriate provider. 

• Interprets and initiates problem solving, prioritizes work activity, determines effective means of dealing with departmental issues. 

What's Required

• 2 Year / Associate Degree  - Associates Degree - Preference given to a degree in finance, business, and/or healthcare 

Or 

• 2 Experience in a healthcare, financial or customer service setting and Experience in customer service, healthcare or business related field  

M-F 8AM-5PM EST

• Applicant must be able to meet quality standards and competency requirements within 180 days of hire. 

• Medical Terminology required or successful completion of medical terminology course in the probationary period.  

Munson Healthcare requires all employees be vaccinated or have lab confirmed immunity for Measles, Mumps, Rubella and Varicella. MHC also requires all employees to receive a flu vaccine during the flu season in the year that they are hired and annually thereafter, or receive an approved medical or religious exemption.