MUCH PROSPERITY TRADING INTERNATIONAL, INC. (MPTII) is one of the best suppliers and distributors of value-for-money household products in the Philippines. It all began in 1958 as a sole proprietorship type of family business in Binondo, Manila.

Now, more than five decades and three generations later, Much Prosperity Trading expanded as a corporation under the name, “Much Prosperity Trading International, Inc.” on January 25, 2010. With over 50 years in the industry, MPTII is on its way on becoming the best of the best - with products at par with global standards, more professionalized systems, and empowered people. 

Our House Brand Omega is MPTII's House Brand. Our long tradition, experience, and passion for innovation drive us to develop new products for the Filipino market. Our products have been carefully developed through a product development system and well-packaged to suit the dynamic needs of Filipino families.

Job Description

The Retail Operations Manager oversees the productivity of the shops and manages the day-to-day operations such as but not limited to, increasing of sales, efficiency of sales team, performs excellent customer service, secures and ensures the accuracy of the inventories and stocks.

Key Responsibilities:

A. SALES ACHIVEMENT

• Ensures 100% achievement of monthly sales target set of the Management
• Monitors sales performance against sales forecast, analyze and interpret trends to maximize sales
• Monitors and analyzes competitors’ activities and market trends.

B. PEOPLE MANAGEMENT

• Complete store operational requirement by scheduling and assigning employees; maintains staffs by selecting, orienting and training employees
• Provides positive working environment and handles employee issues appropriately and in a timely manner
• Encourages store employees to take ownership for their performance and improvements

C. STORE GENERAL ADMINISTRATION

• Manages all store operational issues, to include store housekeeping, store administrative duties, physical inventories and price changes etc.
• Ensures all property, facilities and equipments are in good condition and well maintained
• Opens shops in case the key handler is not available or on emergency leave.

D. LOCAL STORE MARKETING and VISUAL MERNCHANDISING

• Works closely to the Corporate Brand Marketing Manager to conceptualize local store marketing programs and initiatives.
• Coordinates and monitors strategic marketing programs by visiting shops to ensure message consistency and marketing standards are in place
• Maintains high standards of visual merchandising and store presentation program according to season and direction of the company

E. INVENTORY MANAGEMENT AND SECURITY

• Ensures and maintains security control – cash, keys, alarms and stocks
• Monitors and recommends sales initiative for the aging and slow-moving products
• Ensures and monitors inventory count on a daily basis

F. CUSTOMER SERVICE RELATIONS

• Identifies current and future customer requirements by establishing rapport to with potential and actual customers to understand customer service requirement
• Oversee the implementation of customer service standards and ensure customer satisfaction and efficient handling of customer complaints
• Resolves customer problems or complaints by determining optimal solutions and in a professional manner

• Candidate must possess at least Bachelor's/College Degree in any field.
• At least 5 Year(s) of working experience in the related field is required for this position.
• Preferably Assistant Manager/Manager specialized in Sales - Retail/General or equivalent.