Morguard is a fully integrated real estate company. We strategically invest in high-quality, well-located, multifamily assets across North America and our onsite teams are critical to our Communities' success.

Lead Facilities Technician – Commercial is the lead maintenance role responsible for the overall facilities operations of the Master Association (“HOA”), Rockville Townsquare Management and Morguard commercial assets within The Square. Reporting to the General Manager, this position oversees shared building systems, oversees maintenance programs, vendor relationships and compliance requirements across the HOA, Commercial and Retail spaces. The role ensures efficient, safe, and cost-effective operations that support all stakeholders and creates alignment between HOA, Commercial and Residential operations.

Maintenance Program Management

• Plan, implement and organize all aspects of facilities and maintenance operations with The Square, HOA, and Commercial retail assets.
• Assist with capital projects, budget preparation, and execution in support of the General Manager, Commercial Leasing, Construction, and Maintenance teams.
• Develop and monitor preventative maintenance schedules on all shared mechanical systems (HVAC, generator, fire and life safety, elevators, escalators, public garages etc.).
•  Ensure all required inspections and compliance activities for shared systems are completed on time. (I.E.: HVAC, generators, fire/life safety, elevators, lighting etc.)
• Coordinate, assign, and complete work orders; assist retail leasing with vacant spaces; and oversee property readiness.
• Coordinate, assign, and complete work orders, perform preventative maintenance, assist retail leasing with vacant commercial spaces, and perform other assigned responsibilities for the HOA and Commercial tenants.
• Ensure maintenance work orders are entered into and completed for the HOA and Commercial tenants.
• Conduct routine and ongoing vacant unit and common area walks to ensure systems and spaces are in proper condition while ensuring alignment of building systems.

Procurement and Vendor Management

• Lead procurement for HOA and Commercial projects, including scopes development, contractor qualification, bid analysis, and award recommendation, alignment with locating qualified contractors, analyzing received bids, and recommending bid award in conjunctions with Morguard’s Procurement standards.
• Manage maintenance supplies inventory and ordering, collaborating with Procurement Specialist-Mixed to ensure accurate allocation to the responsible entities
• Coordinate with vendors and contractors on service agreements, verify insurance compliance, and support vendor setup and processing in partnership with the General Manager-Mixed Use.
• Oversee vendor work performance on all shared mechanical systems, collaborating with the General Manager and National Director/Associate Director of Maintenance Services to ensure all systems are on annual maintenance programs, and all required compliance inspections are completed and performed prior to due date.

Administration and Reporting

• Support the General Manager in verifying that all building licenses, certificates, and inspection programs are current, including scheduling and coordinating required repairs.
• Coordinate with finance personnel to ensure accurate financial reporting and adherence to budgetary constraints.
• Maintain accurate records of maintenance activities, including work orders, service contracts, and equipment/supply inventories.

Communication and Coordination

• Act as the lead maintenance professional for the HOA and Retail Leaseholders to increase stakeholder satisfaction.
• Follow up on work orders and new tenant leasing activity, and ensure communication regarding maintenance projects, alarm testing, utility shut offs, etc.
• Participate in weekly meetings with the General Manager, Mixed Use, District Manager, and Residential Lead Maintenance Technician, providing updated reports on upcoming relevant projects, testing requirements, shut-offs, work order issues, etc. to ensure all stakeholders are informed of relevant information.
• Coordinate with Property Coordinator – Mixed Use on any retail and HOA billbacks.

Compliance and Safety

• Ensure the property follows all company guidelines per safety, policies and procedures, procurement, and other company-wide policies.
• Monitor and assist with various HOA and Commercial initiatives, including environmental incidents, asset tracking logs, code compliance, procurement assistance, vendor management, and other initiatives as assigned.

Requirements

• Five (5+) years of HOA Facilities Maintenance and/or Commercial Property Maintenance experience, with a minimum of five (5) years of supervisory experience.
• HOA, mixed-use, or commercial facilities management experience is required.
• Familiarity with federal, state, and local Fair Housing laws.
• Strong mechanical knowledge in plumbing, electrical, HVAC, Fire Life Safety Systems, Elevators, and other construction trades is required.
• Proficiency in the Microsoft Office suite is necessary.
• Experience in Yardi Voyager and Entrata is preferred.

Core Competencies

• Excellent communication skills (both written and verbal).
• Good quantitative analysis skills.
• Good organizational skills.
• Strong analytical skills.
• Strong attention to detail.

Why you should join Morguard

At Morguard, our employees are our greatest investment. We make people our priority and strive to create a culture of respect, health and safety, and equal opportunity to support employees to meet their goals.

When you join Morguard, you join a strong and committed team and will have access to:

• Employer Provided Medical Insurance Options
• Excellent culture that supports a work-life balance with time off for Summer Hours, Vacation, Personal, Sick Leave, and Paid Holidays
• Education Reimbursement Program
• Dollar for dollar matching 401k Savings Plan with immediate vesting
• Opportunity to live onsite within portfolio with our Employee Discount

All job offers are subject to a pre-employment drug test and criminal/credit background check.

*Morguard is an equal opportunity employer

+This job description is intended to describe the nature and level of work being performed by individuals assigned to this position. It is not an exhaustive list of all responsibilities required of the job. Job descriptions may also be rewritten periodically to reflect any changes in the position’s duties.

Morguard is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

Fair Chance Initiative:
Morguard is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. Morguard will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed.

Morguard participates in the E-Verify program to confirm eligibility to work in the United States. 

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