Leasing Consultant
- Full-time
Company Description
Morgan Properties is able to be a leader in property management through hiring, developing and retaining highly skilled individuals. We nurture an environment of team building where each person is vital in supporting their coworkers' efforts to deliver our residents an outstanding living experience.
These team members are passionate about their careers and spread that passion throughout our organization. They look forward to coming to work each day and not only handling the daily operations of our company but seek out ways to provide amazing customer service to our residents while maintaining comfortable apartment homes.
Morgan Properties is a family organization that is small enough to know each individual employee, yet large enough to offer the benefits of a much larger organization. As a company we care not only about each apartment community, but about every employee team member who works with us.
We strive to attract and maintain talented and creative people looking for interesting and challenging experiences. We are an organization that believes in its people and offers a variety of opportunities for individuals to achieve their career goals.
Job Description
The Leasing Consultant performs all activities related to apartment rentals, move-ins, and lease renewals. This customer focused sales position interacts directly with prospective and current residents to achieve maximum occupancy. The leasing consultant is responsible for generating and handling traffic, leasing apartments, qualifying prospects, preparing lease documentation and completing move-in paperwork and procedures. Assists residents throughout their residency.
- Promptly responds to phone calls and emails from guests.
- Reviews unit availability and record all traffic in the computer on a daily basis.
- Walks tour paths, vacant units and make-readies on a daily basis to ensure the “model” apartments and target apartments are ready for show; responsible for maintaining work areas and office in clean and orderly manner; need to have an awareness of the “curb appeal” of the property.
- Gathers information to learn about property, surrounding community, and competition
- Leads guests to vacant and/or model apartments and discusses the features and benefits that meet the needs of the guests.
- Creates applicant files and processes applications, verifies qualifications of applicants and submits all applications to Manager for approval. Contact applicant to confirm approval or denial of application within 24 hours.
- Schedules lease signings within 24 hours of approval. Completes lease agreement and collects rental deposit.
- Marketing: Assists in mailing outreach; Distributes flyers and letters to residents if necessary; Shops competitive properties and assists manager in preparing a market comparison grid; Participates in any outside marketing events as required.
- Assists manager with any requested work to be done on the property.
- Promotes resident retention programs.
- Maintains courteous communications with residents, applicants and representatives of other companies.
- Adheres to federal and state Fair Housing Laws as well as all company policies.
Maintains a “team spirit” and works well with the entire staff
Qualifications
- High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
- Sales and/or Customer Service training required.
- Must be enthusiastic with strong sales and customer service abilities
- Must be goal oriented
- Proficiency in Microsoft Office
- May require valid drivers’ license, along with good driving record and auto insurance, if traveling to multiple properties.
- Demonstrates flexibility with hours and days worked.
Additional Information
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