Brand Promoter

  • 17 N State St, Chicago, IL 60602, USA
  • Full-time

Company Description

Moo. is an online marketplace created exclusively for investing in single-family rental (SFR) homes. Moo. provides research, analytics, and insights to evaluate and purchase independently certified properties. With Moo., first-time buyers have access to vetted homes with investment profiles and cash flow potential reports. When ready to sell, the seller advertises the home without losing income or disrupting current tenants. 

Job Description

We are searching for a Brand Promoter, which will welcome our guests warmly and in a positive, courteous, attentive, and professional manner. They will be lively, outgoing, energetic, and approachable. This position will provide outstanding customer service to internal and external customers while demonstrating the company values and supporting the mission. The Brand Ambassador will report to the General Services Manager for day to day activities and coordinate marketing duties with the Chief Marketing Officer.

Salary range: $46000 - $56000 per year.

Responsibilities:

  • Genuinely welcome to our guests and engage with a positive attitude and in a courteous, attentive, and professional manner.
  • Model behavior to inspire a high level of service and set the pace for others to emulate.
  • Act with integrity, trust, and respect for our employees, peers, and customers per our Mission, Declaration, and Statement of Purpose.
  • Educate others about our brand; positively promote the brand at all times.
  • Build relationships and emotional connections within our community.
  • Answer all incoming calls and direct them to the appropriate person/department.
  • Notify the General Manager of facility issues, cleaning requests, and security issues.
  • Maintain accurate visitor logs.
  • Assist in updating building security access systems and running security reports, as needed.
  • Perform other duties as assigned.
  • Participate in several marketing communications and promotional programs and activities.
  • Be positive, charismatic, motivating, and engaging.
  • Always be warm in dealing with difficult people.
  • Make people smile.
  • Work well with a team and comfortable speaking in front of groups and engaging with new people in person and digitally.

Qualifications

  • High School diploma or equivalent.
  • Prior experience as a Brand Ambassador or similar role.
  • High level of communication skills and strong orientation to customer satisfaction
  • Good organization skills.
  • Able to maintain a professional and pleasant attitude with fellow employees, business contacts, student dealers, and all visitors.
  • Attention to detail, critical thinker and problem-solving skills.
  • Able and willingness to move with purpose and a strong sense of urgency Self-motivated, positive, and enthusiastic.
  • Self-starter with a strong desire to exceed expectations and capable of supporting a team.
  • Able to effectively work in collaboration with others to achieve business objectives.
  • Attend additional training as requested/deemed necessary.
  • Participate in several marketing communications and promotional programs and activities.
  • Able to be flexible and calm during high visitor traffic.
  • Ability to multitask.
  • Excellent oral and written communication skills and interpersonal skills.
  • High standards for integrity, professionalism, honesty, and work ethic.
  • Commitment to service excellence.

Additional Information

Employee Discount

Flexible Schedule

Flexible Spending Account

Health Insurance