Montu is Australia's largest healthtech business with a focus on alternative healthcare. Founded in 2019, it supports patients, doctors and pharmacies through its Alternaleaf clinic, offers accredited healthcare education to clinicians via its SAGED platform, and dispensing solutions to pharmacies across Australia through Leafio. Montu is also the founding member of Cannabis Council Australia, a non-for-profit advocacy body that advances legislative change across the healthcare landscape. Our mission is to make alternative healthcare more affordable and accessible for the millions who could benefit.

Montu has been recognised as Australia’s fastest-growing tech company in the Deloitte TechFast 50 for two consecutive years (#1 in 2022 and 2023), achieving remarkable revenue growth of 26,000% and 9,000%. Named #1 on LinkedIn’s Top Startups Australia 2024, Montu has cemented its position as the largest business of its kind outside North America and continues to evolve on its journey.

This role is an Sunshine Coast-based, fully work-from-home position but you will need to be on the road 3-4 days per week covering the North of Brisbane, Sunshine Coast and up to Rockhampton territory.

The Key Account Manager (KAM) is responsible for growing, sustaining and nurturing the relationship between Leafio (Montu’s wholesale division) and key pharmacy customers.  This hybrid role is responsible for managing, nurturing and growing existing portfolios, as well as for acquisition of new business. The KAM will provide high quality end-to-end account management and will be responsible for order volume and revenue growth in the assigned territory. Leafio KAMs manage around 65 key accounts.  

Key Responsibilities

Driving Order Volume Growth: 

• From existing accounts:
  • Develop a complete understanding of pharmacy needs to help growth via ordering consolidation 
  • Increase order volume within the designated territory by establishing strong relationships with existing pharmacy partners and achieving monthly targets. 
  • Acquire referrals from pharmacy partners to prescribing Doctors and clinics. 
• From new accounts:
  • Prospect and acquire new pharmacy partners to the Leafio platform, converting leads into valuable partnerships through incubating new accounts to maturity. 

Relationship Building:

• Cultivate and maintain trusting relationships between Montu and pharmacy partners, acting as their dedicated point of contact. 
• Address partner issues promptly to maintain positive relationships and ensure resolutions are achieved.

Strategic Initiatives:

• Collaborate with the marketing team to identify and develop new value-added initiatives that enhance the partnership experience.
• Collaborate with the Montu product category team to share and develop trends and initiatives from market insight. 
• Engage in strategic planning to improve pharmacy results and drive mutual success. 
• Prepare and deliver regular reports on account progress, goals, and initiatives for internal teams, stakeholders, and potential use in case studies or training sessions.

• Demonstrated experience (5+ years) in in-person key account management, ideally managing a similar amount of accounts 
• Experience owning and managing a territory where you visit customers face to face.
• Demonstrated ability to drive commercial outcomes and meet sales targets
• Experience in industries with short sales cycles is highly desirable
• Strong communication and relationship-building skills.
• Proficiency in conducting market analysis and staying abreast of industry trends

You'll be joining a high-performing, fast-paced team where your work drives meaningful impact in a leading tech company at the intersection of healthcare. We take pride in our driven and results-focused culture, where ambitious individuals can push the boundaries of innovation and contribute to better outcomes for Australians.

Other benefits include:

• Gaining access to SAGED courses and more through the Greenhouse learning platform, fostering continuous growth and development.
• Enjoying discounts with over 450 retailers through our Reward and Recognition platform.
• The freedom of a full-time, work-from-home role when not out on the road.
• Access to co-working spaces in Sydney, Melbourne, Brisbane, and select regional cities.
• Mental health support through our wellbeing platform, Unmind.
• A private health insurance discount through Medibank.
• Up to 8 weeks of paid parental leave.
• Swag kits to celebrate key milestones in your journey with us.
• Enhance your home office with our work from home equipment allowance benefit.
• Being part of one of the fastest-growing industries in Australia, improving the lives of hundreds of thousands of patients.

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We are committed to facilitating a barrier-free recruitment process and work environment. If you require any accommodations, we welcome you to let us know so we can work with you to participate fully in our recruitment experience.