Retail Assistant Store Manager - Claremont/Newport!

  • Claremont, NH, USA
  • Full-time

Company Description

Tire Warehouse’s over 75 locations offer a unique purchasing experience that has helped make us New England’s number one independent tire dealer. Tire Warehouse’s pioneering approach to tire sales and service has enabled us to grow from a handful of stores in the early 1970s to become an integral part of the country’s largest company-owned and operated automotive service chain, and the fourth largest independent tire dealer nationally. 

Job Description

Able to perform all functions & duties of a Tire Warehouse service center. This position reports to the store manager, and will assist the store manager when needed. Essential functions include but are not limited to:

Technician:

  • Complete all phases of tire servicing per technician training guide and hands on training
  • Assist with warehousing requirements
  • Assist in loading and unloading of tire deliveries
  • Must wear company uniform
  • Willing to learn and perform vehicle wheel alignments

Sales: (retail,wholesale, fleet, government, national account and group memberships)

  • Stay abreast of company goals at all times through constant communication with store manager
  • Master of functionality of point of sales system (VAST)
  • Assist in reaching set company sales, gross profit and payroll goals
  • Review weekly and monthly reports with store manager to stay abreast of company goals

Customer Service (Internal/External):

  • Demonstrate confidence and professional demeanor in all situations (with customer and employees)
  • While participating in customer service functions, must portray a neat professional image
  • Deal effectively and efficiently with customer relations with positive conflict resolution strategies

Human Resource Based:

  • Team Building
  • Hiring & Termination consultation with store management
  • Assist with the interview process
  • Observation and reporting any criminal activity or security concerns that may occur at the store
  • Interest in further management training opportunities

Policies & Procedures:

  • Assures employee compliance with all company policies & procedure updates (e.g. Employee Handbook etc.)
  • Keeps team members up to date with any policy & procedure updates
  • Assisting in the on-going training for sales and technical personnel
  • Assist with payroll management
  • May be asked to assist with performance reviews
  • Assure accurate and timely reports are completed for any work related accidents or injuries
  • Assist in assuring time cards are reviewed, signed and filed per policy & procedure
  • Other duties deemed necessary by store manager

Facility Maintenance:

  • Assure overall facility maintenance is always up to date for safety and professional appearance
  • Assure daily facility maintenance functions are completed
  • Report any necessary maintenance issues to the store manager
  • Accomplish daily assignment to maintain a clean, safe and attractive appearance of store

Inventory:

  • Protect Company Assets
  • Assisting in shipping and receiving of anything coming and gong from the store, including daily purchase order updates and special orders/returns
  • Assist in assuring First In First Out (FIFO) is on-going and consistent
  • Assist in assuring weekly tire counts are completed per policy & procedure

 

Qualifications

 

  • High school diploma or equivalent
  • Demonstrated math, reading & writing skills
  • One year experience in management role (preferred)
  • Experience in sales or sales management (preferred)
  • Valid Driver’s License
  • Successfully completed background and Hire Select Test

Physical Requirements:

  • Standing for long periods of time.
  • Bending, stretching & pulling.
  • Ability to lift 80 lbs without difficulty or pain.
  • Vision must be sufficient to reconcile sales reports, carry out vehicle pre-inspection (walk around).
  • Must be able to work weekends and holidays
  • Must be able to work in all environmental conditions: Outdoor weather conditions, Heat & cold, Loud Noise

 

Additional Information

All your information will be kept confidential according to EEO guidelines.

 

Equal Opportunity Employer

 

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