Retail Assistant Store Manager

Tire Warehouse’s over 75 locations offer a unique purchasing experience that has helped make us New England’s number one independent tire dealer. Tire Warehouse’s pioneering approach to tire sales and service has enabled us to grow from a handful of stores in the early 1970s to become an integral part of the country’s largest company-owned and operated automotive service chain, and the fourth largest independent tire dealer nationally. 

Able to perform all functions & duties of a Tire Warehouse service center. This position reports to the store manager, and will assist the store manager when needed. Essential functions include but are not limited to:

Technician:

• Complete all phases of tire servicing per technician training guide and hands on training
• Assist with warehousing requirements
• Assist in loading and unloading of tire deliveries
• Must wear company uniform
• Willing to learn and perform vehicle wheel alignments

Sales: (retail,wholesale, fleet, government, national account and group memberships)

• StaStStay abreast of company goals at all times through constant communication with store manager
• Master of functionality of point of sales system (VAST()
• Assist in reaching set company sales, gross profit and payroll goals
• Review weekly and monthly reports with store manager to stay abreast of company goals

Customer Service (Internal/External):

• Demonstrate confidence and professional demeanor in all situations (with customer and employees)
• While participating in customer service functions, must portray a neat professional image
• Deal effectively and efficiently with customer relations with positive conflict resolution strategies

Human Resource Based:

• Team Building
• Hiring & Termination consultation with store management
• Assist with the interview process
• Observation and reporting any criminal activity or security concerns that may occur at the store
• Interest in further management training opportunities

Policies & Procedures:

• Assures employee compliance with all company policies & procedure updates (e.g. Employee Handbook etc.)
• Keeps team members up to date with any policy & procedure updates
• Assisting in the on-going training for sales and technical personnel
• Assist with payroll management
• May be asked to assist with performance reviews
• Assure accurate and timely reports are completed for any work related accidents or injuries
• Assist in assuring time cards are reviewed, signed and filed per policy & procedure
• Other duties deemed necessary by store manager

Facility Maintenance:

• Assure overall facility maintenance is always up to date for safety and professional appearance
• Assure daily facility maintenance functions are completed
• Report any necessary maintenance issues to the store manager
• Accomplish daily assignment to maintain a clean, safe and attractive appearance of store

Inventory:

• Protect Company Assets
• Assisting in shipping and receiving of anything coming and gong from the store, including daily purchase order updates and special orders/returns
• Assist in assuring First In First Out (FIFO) is on-going and consistent
• Assist in assuring weekly tire counts are completed per policy & procedure

• High school diploma or equivalent
• Demonstrated math, reading & writing skills
• One year experience in management role (preferred)
• Experience in sales or sales management (preferred)
• Valid Driver’s License

Physical Requirements:

• Standing for long periods of time.
• Bending, stretching & pulling.
• Ability to lift 80 lbs without difficulty or pain.
• Vision must be sufficient to reconcile sales reports, carry out vehicle pre-inspection (walk around).
• Must be able to work weekends and holidays
• Must be able to work in all environmental conditions: Outdoor weather conditions, Heat & cold, Loud Noise

All your information will be kept confidential according to EEO guidelines.

Equal Opportunity Employer