Credit Risk Analyst, Collections

  • Bedford Rd, Petersfield GU32, UK
  • Full-time
  • Department: Credit Risk
  • Function: Credit Risk

Company Description

Moneybarn helps thousands of people every month to a better life on the road. We provide vehicle finance to customers across the UK who struggle to get loans from mainstream lenders, but need a quality, reliable vehicle to carry out their day-to-day lives.

Our hard work has seen us win many major industry awards over the years, including Best Company to Work for in Car Finance 2019 and Non-Prime Lender of the Year 2019.

Job Description

We have an opportunity for a Credit Risk Analyst with experience in Collections strategies, to join our growing Credit Risk team.

You will play a leading role in developing, monitoring and optimising pre and post-termination collections strategies, through analytics and modelling, with the objective of mitigating impairment, improving financial returns and delivering good customer outcomes.

In this role you will:

  • Monitor the impact of changes in collections strategies on the quality of customers, customers segments and propensity to repay
  • Recommend optimal segmentation across the portfolio/arrears/process stages to provide best utilisation of the available resources to maximise the collections performance 
  • Work on proposals to Champion/Challenge different collections contact strategies to target the optimal balance between cost and benefit, and internal return on investment. 
  • Produce effective analysis of key trends in arrears performance, with material variances identified and reported, and escalation to senior management and Credit Committee where appropriate.
  • Make recommendations to remediate negative movements in arrears performance, working with Customer Operations team to turn these into actionable strategies
  • Produce impact analysis of proposals on operational capacity and business performance across different customer segments and types
  • Adhere to the FCA Conduct rules


What we’re looking for:

  • Experience within Collections Strategies / Credit Risk
  • Exposure to credit bureau data desirable but not essential
  • Strong analytical experience with a range of data mining tools and large volumes of data
  • Good technical knowledge of SAS/SQL
  • Proficient in use of Microsoft Office with an emphasis on Excel
  • Strong verbal and written communication skills
  • Exposure to working with and presenting to senior managers

Additional Information

You’ll get all the usual benefits

  • Competitive salary
  • Pension scheme
  • Life insurance
  • 25 days holiday + increased holiday entitlement subject to long service
  • Enhanced maternity pay scheme

Plus, a few bonus ones

  • On-site gym with fitness coaching
  • Access to Perks for Work scheme
  • Yoga and Core strength classes
  • Fresh fruit deliveries
  • Wellbeing presentations
  • Barney Bikes
  • Barney Breakfast
  • Stock purchase schemes
  • And many more…

Important notes

- We will keep your CV on our records for 12 months after your application. For more information about how we collect, use and share your personal data when you apply for a role with us, please see our Applicant Privacy Notice available here.

- We will carry out full financial checks and Criminal Record Bureau checks as part of the recruitment process for all roles

- As an employer that believes in the importance of cultural diversity in the workplace, we’ve signed up for the National Equality Standard (NES).

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