Concierge/Front Desk

  • Full-time
  • Employment Category: Regular Part Time - Scheduled less Than 30 at Least 22.5 Per Week
  • Compensation: USD20 - USD22 - hourly

Company Description

At The Current Beverly, we take pride in knowing that our residents receive top-tier services and amenities.  Our personable team is committed to delivering an excellent experience and takes great pride in their work. We offer spacious Independent Living, Assisted Living, and Mosaic by Monarch Memory Care apartments and we ensure each resident is getting the attentive and personalized care they deserve.

Job Description

We are seeking a professional and friendly Concierge/Front Desk professional to join our team in Beverly, United States. As the first point of contact for our guests and residents, you will play a crucial role in creating a welcoming atmosphere and ensuring a positive experience for all who enter our community.

Salary Range: $20 to $22

  • Greet and assist guests, residents, and visitors with a warm and professional demeanor
  • Answer and screen incoming calls, providing information and directing inquiries as needed
  • Monitor security systems, including alarms and resident emergency call systems
  • Process incoming and outgoing mail for the community
  • Maintain and update emergency contact information and resident face sheets
  • Provide administrative support to various departments, including the Business Operations Director
  • Order and manage office supplies to ensure smooth operations
  • Participate in all scheduled in-service training sessions
  • Comply with all federal, state, and local regulations, as well as community policies and procedures
  • Assist with marketing efforts by providing community information to potential residents and their families
  • Perform other duties as assigned to support the overall success of the community

Qualifications

  • High school diploma preferred
  • Strong interpersonal and communication skills, with the ability to interact professionally with diverse groups of people
  • Experience working with the senior population is highly valued
  • Proficiency in Microsoft Office suite (Windows, Outlook, Excel) and ability to learn new software applications quickly
  • Excellent customer service orientation with a friendly and approachable demeanor
  • Detail-oriented with strong organizational skills and the ability to multitask effectively
  • Problem-solving skills and the ability to work independently as well as part of a team
  • Physical abilities to perform job duties, including standing, walking, sitting, and lifting up to 25 lbs
  • Flexibility to work varying shifts, including evenings and weekends
  • Knowledge of the Beverly area and local amenities is a plus

Additional Information

Benefits Offered (Full Time):

• Health Insurance: Medical/Rx, Dental, and Vision 

• Ancillary Benefits: Life Insurance/AD&D, Short Term Disability and Long-Term disability

• Basic Life & Accidental Death & Dismemberment (AD&D) Insurance

• FSA (Commuter/Parking)

• Employee Assistance Program (EAP)

• 401(k) Retirement with Company Match

• Paid Time Off (PTO) and Holidays

• Tuition Reimbursement

Other Compensation Programs:

• Employee Referral Bonus 

• Resident Referral Bonus

 

Equal Opportunity Statement:

Monarch Communities and Brandywine Senior Living is an Equal Opportunity Employer.

We comply with all applicable federal, state, and local laws. We celebrate diversity and are committed to creating an inclusive environment for all employees.

All your information will be kept confidential according to EEO guidelines.