Position Goal:  Manage all company resources and activities of the station in order to support the department objectives, corporate goals and regulatory compliance.  Be a representative of the Airline by building and maintaining our relationships within the communities which we serve through marketing with the goal to help promote their Island.

Essential Duties and Responsibilities:

• Maintain timely communication within station and with the other departments & stations.  Conduct required personnel functions in accordance with company policies.
• Provide on the spot training with all employees (Share, Observe, Shape)
• Provide constructive feedback to employees through evaluations and counseling in order to improve performance and recognize accomplishments.
• Ensure accurate completion and timely submission of all required station reports
• Ensure product quality, cleanliness of aircraft, appearance of staff in uniform standards and on time performance.
• Responsible for station safety, operating, & financial performance
• Maintain subject matter knowledge of all company manuals assigned to the station
• Monthly evaluations ensuring that station employees, airport facilities, equipment, vendors and systems are in compliance with required company manuals to support a safe & efficient station operation
• Act as a Ground Security Coordinator (GSC) on behalf of the company following completion of training. (as required)
• Builds community relationship by attending community groups and other networking functions
• Coach their teams, be a leader and lead by example.
• A Supervisor or Manager must be on premises during all business hours of operation.
• Any other duties that can be safely performed as requested by Director of Stations
• Make recommendations to Director of Stations of staffing levels as well as interview new hire candidates to be recommended to Director of Stations. 
• Keeps station appropriately stocked with supplies

The incumbent must be able to pass pre-employment contingencies in accordance to FAA/DOT regulations. Pre-employment drug test, and 10-year background check.

 Education – High School Diploma or Equivalent required

 Experience – Past Managerial experience preferred, but not required.  Experience in aviation industry preferred, but not required.  Some sales experience preferred but not required.  Experience with social media, Radixx or similar reservations systems preferred. 

 Licensure/Certification – No Licensure/Certification requirements

 Equipment to be used – General office equipment:  computer, telephone, fax, scanner, printer, and copier 

 Special Qualifications – Must be able to multi-task, be able to communicate openly and effectively, possess analytical and computer skills, especially with Microsoft Office.

Training/Orientation Period – Training will be supported by the Director of Airport Services and the Manager of Corporate and Retail Sales.  Initial and recurrent training will be provided. 

Supervisory Responsibility – Oversee Customer Service and Ramp Agents

Physical Demands –

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities.

While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or finger, handle, or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit for long periods of time; reach with hands and arms; and stoop or kneel.

The employee must occasionally lift and/or move up to 70 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision and the ability to adjust focus.

The noise level in the work environment is usually moderate.

Degree of Supervision – Minimal, often working without supervision.

 Disclaimer Statement:

The above statements are intended to describe the general nature and level of work performed. They are not intended to be a comprehensive list of all responsibilities, duties and skills required of personnel for this position.

Southern Airways Express/ Mokulele Airlines is an EEO/AAP employer and as such all qualified applications will receive consideration for employment without regard to their protected veteran status and will not be discriminated against on the basis of gender, race or disability.