Mokulele Airlines is family-owned Regional Air Carrier operating under FAA Part 135. Mokulele provides scheduled air transport of passengers and cargo. Operating a late model fleet of Cessna Grand Caravans, Mokulele offers the flying public a level of safety and service that is unmatched in the industry. Due to its high standards and professionalism, many Mokulele pilots enjoy placement with the regional or major airlines of their choice.
 

Position Goal: The part-time incumbent will help to manage, maintain, and assist with system administration. Two (2) years technical knowledge and experience installing, configuring, and repairing computers, printers, and peripherals in a networked environment is part of the daily duties. Troubleshooting hardware/software/network issues and proven analytical and problem solving abilities are a must.

Starting Rate: $19/hr

Essential Duties and Responsibilities:

• Install/configure/troubleshoot software and install/repair/troubleshoot computer and network hardware and peripherals
• Assist with malware removal
• Maintain inventory and records of IT assets, peripherals, and software.
• Periodic Maintenance on PC's (hardware as well as software)
• Field incoming requests from end users via phone/email in a timely and courteous manner.
• Must be available and responsive for after-hours On-call support
• Assist with telecom equipment/troubleshooting
• Reset passwords/unlock accounts/create accounts
• Must be willing to travel as needed for onsite work (may require travel on small aircraft)
• Must show aptitude and desire to learn new skills/knowledge on the job (quick learner)
• Ability to conduct research into a wide range of computing issues as required
• Genuinely interested in the IT field that keeps up with current/emerging technology
• Exceptional interpersonal skills, with a focus on rapport-building, listening, and inquiry skills
• Must be able to communicate clearly and precisely both orally and in writing
• Ability to be courteous, helpful, and patient
• Attention to detail, reliable, and strong prioritization and time management skills
• Adept at reading, writing and interpreting technical documentation and procedure manuals
• Must be able to lift PC/Printers/Networking equipment
• Must be able to work On-Call
• Other duties as assigned

Education – Associate's Degree or currently pursuing AA degree in IT or related field.

Licensure/Certification – COMPTIA, Microsoft, and other IT related certifications preferred.

Equipment to be used - General office equipment: computer, telephone, fax, scanner, printer, and copier

Special/Preferred Qualifications Must be able to multi-task, possess analytical and computer skills, proficient in MS Office, online, social media, and able to effectively communicate both written and oral. Preferred experience with Apple products Iphone/Mac, Citrix, Internet, network cabling, PC/laptop/peripheral repair (including label and laser printers).

All your information will be kept confidential according to EEO guidelines.