Window Cleaning Manager
- Liverpool, Manchester & Surrounding Areas, Liverpool, Manchester & Surrounding Areas, United Kingdom
At Mitie, you will be working for the UK’s leading facilities management and professional services company, looking after a large, diverse, blue-chip customer base, from banks and retailers, to hospitals, schools and government offices. You will be part of a workforce with over 77,000 people, 100+ office locations, and thousands of customers across the country, there is no limit to what you can achieve if you work for us.
Salary £35,000 per annum
We’re looking for a highly motivated, dependable, open, and reliable individual with excellent presentation skills, verbal and written skills and a positive and proactive approach to tackling and solving problems. You will have good IT skills and be proficient with the suite of Microsoft office, particularly excel spreadsheets. We’re looking for someone who is committed and loyal to the organisation and it’s aims. You will need to be able to drive and be of smart appearance.
You will be responsible and accountable for the organisation and management of the Window Cleaning Team in the North of England, enabling the delivery of high standard service to which Mitie’s clients are accustomed to.
To manage, guide and develop the North of England window cleaning team to maximise efficiencies, service standards and development possibilities
Responsible for ordering the supply of materials, hydraulic machinery, equipment and ensuring that window cleaning operatives comply with all Health & Safety legislation
You will operate consistently within Company policy and budgetary constraints
You will be responsible for meeting existing and new clients, quoting work and putting it into the company’s format
Working off your own initiative to bring in new business to the division
Applying and processing permits to gain access to some of our client buildings we clean
Track and monitor the fleet. Monitoring hours worked, keeping overtime within budgets and inputting wages onto CATS on a weekly basis
Responsible for the scheduling of work and the duties expected from your team with the use of our Servicetrac planning system
Carry out regular meetings and deliver Toolbox Talks
Ensure that all company Health and Safety policies are adhered to by you and your team, including risk assessments, COSHH, PPE etc. Undertake site safety inspections and audits on service delivery and cleaning standards, be proactive to remove all non-compliances and non-conformities
Mitie pride themselves on their duty of care to their employees and the public. It is critical that this requirement is delivered into the day to day running of the business
Oversee the operations of multiple sites of varying business types
Manage subcontractors and suppliers when required
Company car, laptop and phone provided
Ability to interact effectively at all levels, with clients and staff and be able to represent Mitie in a competent and professional manner.
Ability to assess capabilities and motivate staff to deliver the quality of work to meet and where possible to exceed the clients’ expectations
A quality driven manager of people, systems, and service whose leadership and experience ensure the services are provided to the highest standard
Excellent organisational, planning and time management skills
Logical thinking with creative problem-solving ability
Great attention to detail
Good communication and negotiation skills
The ability to work well within a team and to work off on initiative is essential
IT literate, and have a good knowledge of Microsoft Excel, Outlook, Word etc
In depth knowledge of industry
Full UK driving licence
Subject to security vetting
Accreditations of Health and Safety and management.
Going that Extra Mile attitude.
Note: This job description is intended to give the post holder an appreciation of the role envisaged for this position and the range of duties undertaken. Specific tasks and objectives will be agreed with the post holder throughout the period of employment. The job description may be varied from time to time by the Company to reflect changes in the post holder’s role and/or the needs of the business.