Hospitality Assistant

  • W Quay Rd, Poole, UK
  • Full-time

Company Description

Mitie is the UK’s leading facilities management and professional services company, looking after a large, diverse, blue-chip customer base, from banks and retailers, to hospitals, schools and government offices. Mitie has over 77,000 people, 100+ office locations, and thousands of customers across the country.

RNLI College is the home of RNLI training, where willing lifeboat volunteers from across the UK and Ireland are trained to become able crew members. It’s also a 60 bedroom hotel, conference venue, wedding venue and event venue like no other.

Job Description

Contract Type: Permanent 
Hours: 37.5 hours per week
Salary: £9.15 per hour

The ideal candidate will be a multitasker with previous hospitality experience in a modern hotel/restaurant environment. They will be passionate about great customer service, be able to work well within a team and on their own initiative. They will be flexible, professional and have a proactive approach to provide the highest standards of service to the RNLI clients and their guests.

The shifts will consist of working 5 days a week (also weekends and Bank Holidays) and include a combination of early, middle and late shifts starting anywhere between 7am and finishing anytime up to 11pm or midnight. Usual shift is 8 hours (with half an hour break) and it is a straight shift (no split shifts).

What you’ll get in return:

In return we will offer you holiday entitlement, pension contributions, discount through MiDeals to over 850 high street retailers, cycle to work, options to buy extra holiday, save as you earn scheme, share incentive plan, recognition and wellbeing incentives such as Mitie Stars and many other benefits. Our Employee of the Month Scheme gives out monthly vouchers, we give Life Assurance to all employees, and you and all members of your household will have access to a free Virtual GP Service. You’ll also be able to access out online e-learning platform.


Experience in portering or manual handling and A strong communicator, who can easily interact with customers and team members. You will need relationship building skills, customer care, attention to detail and the ability to work on your own initiative and manage your own time. You will need to be well presented with a professional appearance and attitude with a positive and professional approach.

Additional Information


This job description Is intended to give the post holder an appreciation of the role envisaged for this position and the range of duties undertaken. Specific tasks and objectives will be agreed with the post holder throughout the period of employment. The job description may be varied from time to time by the Company to reflect changes in the post holder’s role and/or the needs of the business.

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